topic Re: Error: Internal CAM kernel error. Please report through your support channel. in Fusion Manufacture Forum

Error: Internal CAM kernel error. Please report through your support channel.

beykanaGHEQE — Thu, 20 Jan 2022 08:43:58 GMT

Hello guys.

You're stuck with fusion today constantly "Error: Internal CAM kernel error. Please report it through your support channel." it crashes.

I rebuilt the program.

In a simple drawing, the gene did not give the same way. Is the problem general or verified from me?

Re: Error: Internal CAM kernel error. Please report through your support channel.

seth.madore — Thu, 20 Jan 2022 11:40:37 GMT

Are you running Windows 7?

I'm probably telling you something you already know, but Win7 is no longer a supported OS, by Microsoft as well as Fusion 360. We have received reports of this issue, and are looking into it. I strongly encourage you to upgrade to Win10, it will likely be a lot quicker than us getting a fix out for this issue.

Re: Error: Internal CAM kernel error. Please report through your support channel.

x371d4 — Thu, 20 Jan 2022 11:28:52 GMT

Hi,

Same issue here. Since the yesterday fusion 360 update I keep receiving the error "Internal CAM kernel error. Please report through your support channel". Every time I create a 2D pocket operation and generate the tool path I receive the error. Even for old parts where everything was OK if I generate the tool path again I will receive the error.

Any solution for the problem or need to wait until the next update?

Re: Error: Internal CAM kernel error. Please report through your support channel.

x371d4 — Thu, 20 Jan 2022 11:32:49 GMT

Yes I am using windows 7. I know that fusion 360 is not anymore supported on windows 7 but changing to windows 10 is not an option. I have several applications that are only working in windows 7 and can't change only because of fusion 360.

Re: Error: Internal CAM kernel error. Please report through your support channel.

seth.madore — Thu, 20 Jan 2022 11:41:38 GMT

Then unfortunately, you're likely going to have to wait for a fix. I do not have an ETA on when that will be.

Re: Error: Internal CAM kernel error. Please report through your support channel.

beykanaGHEQE — Thu, 20 Jan 2022 11:58:30 GMT

Yes, I am using Windows 7 too.

Re: Error: Internal CAM kernel error. Please report through your support channel.

jeff.pek — Tue, 25 Jan 2022 13:56:04 GMT

We believe we have a way to get folks using Windows 7 up and running again. We are looking for a volunteer to try out the fix before making it broadly available.

Please DM me if you are willing to try this out.

Thanks,

Jeff

Re: Error: Internal CAM kernel error. Please report through your support channel.

spence.hatch — Sat, 29 Jan 2022 17:55:03 GMT

I would be happy to test this fix.

Re: Error: Internal CAM kernel error. Please report through your support channel.

seth.madore — Mon, 31 Jan 2022 12:13:23 GMT

@spence.hatch follow the instructions in THIS THREAD

Hope it helps!