topic Re: Something wrong with the email notification on the forum in Fusion Manage Forum

Something wrong with the email notification on the forum

sten — Tue, 16 Dec 2014 17:00:23 GMT

The PLM360 forum has started to spam me with the same hourly email.

Is that just me, or a site wide issue?

It started this weekend when an "Anonymous" marked one of my posts a 'helpful'.

Since then I have hourly received the same email titled "Your review was marked as helpful in the Autodesk Community!".

I have 72 emails so far....

michelle.stone — Tue, 16 Dec 2014 20:22:31 GMT

Let me follow up with the forum team and see if they know what's going on.

Thanks,

Michelle

michelle.stone — Wed, 17 Dec 2014 00:23:22 GMT

Just to follow up - it is a known issue and it's been escalated by the Social Media and Community Team. Have a case created for you: 10283343.

Sorry for the inconvenience!

Michelle

sten — Fri, 19 Dec 2014 19:37:54 GMT

the hourly emails stopped late yesterday. 128 emails total :-). Thank you.