How to enable webhooks? / Why does my webhook not trigger?

patrick.fluegge — Thu, 03 Nov 2022 12:24:37 GMT

Hello everyone,

I'm trying to get a webhook working for testing purposes in my training tenant.

SO far I managed to create the 3 Legged Token with Postman and also succesfully added a webhook.

But it seems, that the webhook is not triggering to my callback url.

As far as I understand the API docs, the callback URL needs to respond within 6 seconds with a 2xx message.

To do this I tried several methods:

Using my public IP and a simple NodeJS Express server that does exactly that.
I have my ports 80 unlocked in my router for this purpose. I added the the callback URL in the form of http://xxx.xxx.xxx.xxx/flc-hooks
Using an external device (cellphone with mobile data only worked and had access) this method worked but I didnt't respond to a webhook from PLM.
I also tried using ngrok, that was proposed in the API docs to have a domain that forwards everything to my localhost. This technically also worked, but it didn't receive any webhooks
I also tried this site https://requestbin.net/ which gave me a temporary URL to receive any calls and log them, also didn't receive any hook from PLM.

Here's a screenshot from Postman. Of course I changed the callback URL for the different methods that I tried.

Am I missing something or why is it not triggering anything?

Hook in Postma that was succesfully added

topic How to enable webhooks? / Why does my webhook not trigger? in Fusion Manage Forum