topic Crash again and again during update library !!!!!!!!!!!!!!!! in Fusion Electronics Forum

Crash again and again during update library !!!!!!!!!!!!!!!!

RitchieFromParis — Thu, 01 Dec 2022 12:30:04 GMT

Thank you for updates with new functions and still not the ones we expect, but in short, but on the other hand the software always crashes when updating libraries!!

I know I was responsible for the crashes because of my bad library management, but now, NO I spent more than 3 days and 3 nights updating everything, so I'm clean at this level and Fusion always Crash . ..

WHEN WILL YOU SOLVE THESE PROBLEMS? WHEN ARE YOU GOING TO CONSOLIDATE WHILE THE FOUNDATIONS ARE NOT COMPLETED??????

I have never seen software crash so much!! NEVER at least you can be proud to be the leader in the world in terms of crashes... bravo

Re: Crash again and again during update library !!!!!!!!!!!!!!!!

jorge_garcia — Sat, 03 Dec 2022 00:02:47 GMT

Hi @RitchieFromParis,

I'm sorry to hear you are running into this. I want to thank you for sending all your crash reports since we've discovered something really odd about how you are crashing. I believe some devs may be reaching out to you soon to talk more.

In the meantime if there's anything I can do for you please let me know.

Best Regards,

Re: Crash again and again during update library !!!!!!!!!!!!!!!!

RitchieFromParis — Sat, 03 Dec 2022 08:29:28 GMT

Thanks for your answer Jorge, but what can I do wrong at my level to crash Fusion? use it wrong? as you know I have been using Eagle for over 20 years with no problems, and I only have problems with Fusion! it is unstable and behaves weirdly, but I'm sure you know that, meanwhile when I open Fusion I know I'm going to have a bad day!!

You find that normal ? I have always appreciated your help and kindness Jorge, but as a customer when are you going to solve all the old problems before adding new functions? this is something that I have great difficulty understanding with your politics.

There are still known crashes that you promised me to fix a year ago and they are still there! how do you regain your customers' trust if you don't listen to them?

Thank you and Merry Christmas time.

Re: Crash again and again during update library !!!!!!!!!!!!!!!!

jorge_garcia — Mon, 05 Dec 2022 22:54:51 GMT

Hi @RitchieFromParis,

I don't think it's normal at all. That's why the team is going to be reaching out to you. Remember that my role here is to report what comes up on the forums and in my interactions with customers, I also have to responsibility to report to customers whatever information I'm given.

I know you've been holding on and that means a lot to the team. Stay tuned, I believe someone from the dev team will be talking to you shortly.

Best Regards,

Re: Crash again and again during update library !!!!!!!!!!!!!!!!

RitchieFromParis — Wed, 07 Dec 2022 21:03:20 GMT

Since Window 95 I have never seen software crash so much it's a shame!!!!! and you can't tell me it's my fault anymore, my libraries are all clean...

It's incredible !! that you do nothing...

I have never seen software crash so much ??????