topic error opening 3D model of electronic component in Fusion Electronics Forum

error opening 3D model of electronic component

NAGYANDRASVUN8L — Sat, 03 Aug 2024 16:24:07 GMT

I receive this error message, when I try to open one of my existing component's 3D model in my own component library in Eagle or on the web:

{"error":{"message":"Error making request |statusCode: 403| url: https://colab.circuits.io/api/v1/doc/circuits/cs:1509560477482:fc8a4dfb-323d-4e44-8f64-841925f94da8|body: Forbidden: access credentials incorrect. error id:a5d88a96-5de2-4ebf-a3b6-401821a0c3b7","code":403,"status":500}}

RichardHammerl — Mon, 12 Aug 2024 07:14:24 GMT

could you please check if you are able to login to your library.io account? Does this work?

Thank you and best regards,

Taylor.Chris — Tue, 13 Aug 2024 19:22:36 GMT

This is likely an issue with our system, thanks for reporting it, we are investigating.

colin_taylor — Fri, 16 Aug 2024 01:13:22 GMT

Hi @NAGYANDRASVUN8L
We have found the issue and it should be resolved now. Please let us know if this is working for you now.