topic Re: 104 page Drawing file not there this morning in Fusion Design, Validate & Document Forum

104 page Drawing file not there this morning

MariusBaard — Wed, 02 Jun 2021 06:36:33 GMT

Good morning, I have spent the whole day doing this 104-page document, made a PDF of it. Last night at 5PM it said it's busy saving the file and will close once it's done, so I left it to do its stuff. This morning It still sat with the same message, I had to restart my computer as we log time every day so I force close and restarted my computer. Now it gives me this message

This has been sitting like this for 45 minutes and there is no drawing file in my data panel.

Please help

Re: 104 page Drawing file not there this morning

MariusBaard — Wed, 02 Jun 2021 06:47:29 GMT

Here is the error message

Re: 104 page Drawing file not there this morning

Pramod.kadam — Wed, 02 Jun 2021 07:12:49 GMT

Hi @MariusBaard ,

Sorry to hear that you are facing an issue. We have similar issues posted by few users where upload fails if number of sheets exceeds some limit. We have logged the issue to fix this problem. We know the root-cause and have solution ready with us. The fix needs to go through validation process before making it available to all users. This should be available pretty soon.

Just to double check that problem is getting resolved for your drawing file with recent fix, can you please share the file with us?

Thanks,

Re: 104 page Drawing file not there this morning

MariusBaard — Wed, 02 Jun 2021 07:43:56 GMT

Thanks @Pramod.kadam

I don't have the drawing file but will share the design with you.

Give me a link as I do not want to share it with all

Re: 104 page Drawing file not there this morning

Pramod.kadam — Wed, 02 Jun 2021 08:49:39 GMT

Hi @MariusBaard

Please share the file over email Pramod.Kadam {a} Autodesk.com.

Thanks,

Re: 104 page Drawing file not there this morning

Pramod.kadam — Tue, 08 Jun 2021 11:36:38 GMT

Hi @MariusBaard ,

We have fixed issue related upload error for drawings having more number of sheets. This fix is available in the latest Fusion version 2.0.10253.

Can you please update your Fusion and confirm that issue is resolved for you too?

Thanks,

Re: 104 page Drawing file not there this morning

MariusBaard — Tue, 08 Jun 2021 12:08:50 GMT

Hi, @Pramod.kadam I did the update and restarted Fusion, but it still shows me an error Upload failed.

Re: 104 page Drawing file not there this morning

MariusBaard — Tue, 08 Jun 2021 12:11:19 GMT

Hi, @Pramod.kadam I did the update and restarted Fusion, but it still shows me an error Upload failed.

Re: 104 page Drawing file not there this morning

tarkeshwar.shah — Wed, 09 Jun 2021 07:08:13 GMT

Hi @MariusBaard ,

The earlier drawing files, which you may have tried to save, will not get uploaded and will show in the upload dialog, please cancel the uploads of those files.
I hope the new drawing files would get saved and uploaded properly.

Please do update us, if you still face the issue on saving new drawing files(with large number of sheets).

Thanks,

Tarkeshwar Shah
Senior Developer

Autodesk

Re: 104 page Drawing file not there this morning

MariusBaard — Wed, 09 Jun 2021 08:57:53 GMT

Thanks, I had to save my design again and update all associated files and save them. Once done I cleared my cache.

Seems to be done, thanks again

Re: 104 page Drawing file not there this morning

tarkeshwar.shah — Wed, 09 Jun 2021 09:14:51 GMT

Glad that you are able to save the files now 🙂.