topic Re: project T03/2022 is missing on the desktop conector. in Fusion Design, Validate & Document Forum

project T03/2022 is missing on the desktop conector.

pedro_babo — Tue, 05 Apr 2022 09:33:40 GMT

Hi people,

Recently I’ve created project T03-2022 on team Newcam Formação.

It was created with the new options to user management.

It is visible on Fusion environment but not on the Desktop Connector has you can see on the picture above.

what have I made wrong?

Re: project T03/2022 is missing on the desktop conector.

dsouzasujay — Fri, 08 Apr 2022 09:07:44 GMT

Hi @pedro_babo,

If you are not a part of project then you will not be able to see the folders/Files on

Fusion Web
Fusion desktop(Only Project name can be seen not files/Folders inside project)
Desktop connector
Fusion Mobile

Request access to get full access for the project content

Re: project T03/2022 is missing on the desktop conector.

pedro_babo — Fri, 08 Apr 2022 09:55:04 GMT

Hi @Anonymous D'souza
Sorry Sujay, If that is the case something is wrong.
That does not make sense has I'm the administrator from the team and the creator of the project.
On the fusion environment I have access to that project. Open the all the folders and access all the models.

Re: project T03/2022 is missing on the desktop conector.

dsouzasujay — Fri, 08 Apr 2022 10:16:12 GMT

Can you please follow below steps

Open a project that you can access, click on the 'Open on the web'
Fusion web will open, Click on "Home".
Try to open the Project that you don't have access
Now, You should be able to see the admin of the project, Is it Open/Closed

Let me know if you are the Project admin and still cant access the project

Re: project T03/2022 is missing on the desktop conector.

pedro_babo — Fri, 08 Apr 2022 10:43:35 GMT

Hi @dsouzasujai

see the video.
https://autode.sk/3LK4RR8

Re: project T03/2022 is missing on the desktop conector.

dsouzasujay — Fri, 08 Apr 2022 11:05:57 GMT

Hi @pedro_babo,

Hmm, I see the problem now.

Give me some time, i will get back to the team and see if someone can help you.
At this point, i hope you are on the latest version of desktop connector (v. 15.5.0.1684)

Re: project T03/2022 is missing on the desktop conector.

pedro_babo — Fri, 08 Apr 2022 11:24:35 GMT

Hi @dsouzasujai

the version of desktop conector is correct. 15.5.0.1684