Topology simulation won't start

florian.chapon — Sun, 07 Aug 2022 12:37:08 GMT

Hi,

I'm using a student license of Fusion 360, and I'm trying to learn how to use it for topology optimizations. However, the solving won't start: I always get the message Error("HELIUM_ERR"): user does not have entitlement.

I checked my license is still working (until August 2023), uninstalled/installed everything, tried on a different computer, and even tried to solve a simple static simulation (on the cloud too, simulation that gets solved locally): nothing is working, I always get the same message.

It seems like I can't get access to the cloud.

Has anyone got the same issue or have an idea on how to solve it?

Thank you

Florian

Re: Topology simulation won't start

shekar_sub — Wed, 19 Oct 2022 19:37:32 GMT

Hi Florian,

Are you still seeing the issue?

If yes, please send me your userid privately through direct message and we can check it out. Thanks

Best regards

Shekar

topic Topology simulation won't start in Fusion Design, Validate & Document Forum

Topology simulation won't start

Re: Topology simulation won't start