topic Re: How do I get Fusion to work on a mac without installing 3rd party browsers? in Fusion Design, Validate & Document Forum

How do I get Fusion to work on a mac without installing 3rd party browsers?

thorax_cohorts-1n — Fri, 26 Jun 2026 09:47:57 GMT

I am using fusion on my mac but it will not login on. There does not seem to be a login screen in the app! Instead it is reporting that It is launching a browser window(!).

First issue, no such window was launched. The support pages seem to suggest installing Google software (Chrome?!). There is no Google/Microslop software is on any of our macs … does this mean that Fusion is not compatible with macs unless we also have Google software?

The ‘chat’ facility on the support page was a bust. Quite quick to reach a human (excellent) but the human, although very nice, lacked the resources when it comes to tech support despite the link coming from the tech support pages.

I wondered if it was because I was using an old version of the software so I tried to re-install … and that failed as well.🙄 There were write permission issues … a log file … and a link to these forums. I scanned the log file and came to a section towards the end that contained several lines similar to ...

Traceback (most recent call last):
File "/Users/Shared/Jenkins/9552e121/fusion/Streamer/src/adsk/dls/streamer/process/process.py

My question now also becomes …who is Jenkins???? How is it, according to the log, trying to write a file to a location that does not exist because the user does not exist!

How do I get Fusion to work on a mac without installing 3rd party browsers?

Thanks

Re: How do I get Fusion to work on a mac without installing 3rd party browsers?

TrippyLighting — Fri, 26 Jun 2026 12:20:08 GMT

What Mac hardware and macOS version are you trying to install Fusion on?

No 3rd party browser needed. Safari should work without a problem.

I just revived my mid-2017 MacBook Pro by installing macOS Sequoia using OpenCore Legacy Patcher, then installed Fusion with no problems.

Re: How do I get Fusion to work on a mac without installing 3rd party browsers?

pkomatlapalli — Tue, 07 Jul 2026 10:08:24 GMT

Hi @thorax_cohorts-1n ,

I wanted to follow up to see if the response provided by TrippyLighting resolved your issue. If it did, please consider marking it as the Accepted Solution. This helps other community members quickly identify the most relevant answer and serves as a valuable reference for users experiencing similar issues.