topic Re: Generative Design stuck at Processing stage in Fusion Design, Validate & Document Forum

Re: Generative Design stuck at Processing stage

joachijs — Wed, 07 Jan 2026 12:52:28 GMT

Hi,
Yes sorry, I sm working in Fusion 360.

Re: Generative Design stuck at Processing stage

dsouzasujay — Wed, 07 Jan 2026 17:50:27 GMT

Thanks for the clarification. At the moment, there isn’t enough information in the post for us to investigate or assist further.

If you’re experiencing an issue where Generative Design is stuck at the “Processing” stage, could you please share more details? In particular, it would be very helpful if you could:

Attach the design/dataset you’re using (exported as a .f3d or .f3z file)
Briefly describe the Generative Design setup (loads, constraints, materials, objectives)
Let us know whether this happens with all designs or only a specific one

With the dataset, we can try running the study on our side to see whether the issue is related to the setup, the solver, or something else.

Once you share those details, we’ll be happy to take a closer look and help you move forward.

Re: Generative Design stuck at Processing stage

joachijs — Thu, 08 Jan 2026 11:45:37 GMT

Hi,

I understand.

The setups are quite simple, with only two fixed surfaces and in the relevant study only one load applied.

The material is a custom material, but has worked fine before without any issues.

I now have two designs where the program fails to identify that the solver is finished, and I am therefore stuck waiting on one of the outcomes. This is one of 7 outcomes, with the only difference being that the stuck process is for additive manufacturing with overhang constraint in the -Z direction. Study 2 fails to start as it is waiting for the solution to Study 1 in the picture.

It is worth noting that I have experience in GD from Fusion and other solvers, and I have been using this material and setup for more advanced simulations without any issue.

Best,

Joachim

Re: Generative Design stuck at Processing stage

dsouzasujay — Thu, 08 Jan 2026 18:54:28 GMT

Hi @joachijs ,

I was able to solve the Generative Design study without any issues.

I saw you have added a symmetry plane, i had to delete the Symmetry plane to solve the study.

Re: Generative Design stuck at Processing stage

joachijs — Thu, 08 Jan 2026 19:06:27 GMT

Hi,

The symmetry plane should not hinder only one outcome?

In addition to this, I cannot proceed as the solver is stuck. As mentioned earlier, Fusion think that the outcome is still processing, but when opening that outcome it displays as finished.

Re: Generative Design stuck at Processing stage

joachijs — Tue, 13 Jan 2026 07:36:15 GMT

Hi,

I unfortunately still cannot use GD because of this issue. Do you need any more information from me?

Re: Generative Design stuck at Processing stage

dsouzasujay — Tue, 13 Jan 2026 08:21:11 GMT

Hi @joachijs ,

Recently we did some changes and fixed the problem for many users, can you please try again and see if you are able to solve the study?

Re: Generative Design stuck at Processing stage

joachijs — Tue, 13 Jan 2026 09:44:01 GMT

Hi,

Unfortunately I have the same issue.

Re: Generative Design stuck at Processing stage

dsouzasujay — Tue, 13 Jan 2026 14:34:07 GMT

Hi @joachijs ,

Could you please share us the diagnostic log Files?

Re: Generative Design stuck at Processing stage

joachijs — Wed, 14 Jan 2026 10:08:24 GMT

Hi,

Yes of course, here they are.

Best,
Joachim S

Re: Generative Design stuck at Processing stage

joachijs — Wed, 28 Jan 2026 07:30:20 GMT

Hi,

Any news here?

Re: Generative Design stuck at Processing stage

dsouzasujay — Wed, 04 Feb 2026 08:13:20 GMT

Apologies for the delay.
I have created an internal ticket ACPSUPPORT-745 to fix the problem. i see there is a problem in our backend.

Re: Generative Design stuck at Processing stage

dsouzasujay — Thu, 05 Feb 2026 01:09:28 GMT

Hi @joachijs ,

We have fixed the problem, Can you please give a try solving the study?