topic Error while saving or opening a new file. in Fusion Design, Validate & Document Forum

Error while saving or opening a new file.

utsavniroula — Fri, 06 Oct 2023 18:22:29 GMT

I keep getting above error anytime I hit save or open a new file. My fusion is online and when I check the update status it says up to date. However, I keep getting this error and I can't find a remedy it. Please let me know if there is a soultion for it.

Re: Error while saving or opening a new file.

RajkumarIlanchelian — Fri, 06 Oct 2023 18:51:24 GMT

@utsavniroula @From help about can you tell us which version of fusion you are on?

Re: Error while saving or opening a new file.

utsavniroula — Mon, 09 Oct 2023 12:09:10 GMT

The version I am using is following:

Fusion 360 2.0.17453 x86_64

Re: Error while saving or opening a new file.

utsavniroula — Mon, 09 Oct 2023 12:09:35 GMT

The version I am using is:

Fusion 360 2.0.17453 x86_64

Re: Error while saving or opening a new file.

TheCADWhisperer — Mon, 09 Oct 2023 12:15:29 GMT

@utsavniroula

Can you Attach (or link) an example file here?

Have you been working on beta (Insider) version?

Re: Error while saving or opening a new file.

RajkumarIlanchelian — Mon, 09 Oct 2023 13:26:56 GMT

@utsavniroula This is the latest version of the software. I assume this is happening on all your files or select few? If it is on certain files as @TheCADWhisperer @requested you can attach a file that shows this behavior.

if this is something you will not be able to share you it be possible for you to invite me to your team hub? Raj.kumar.ilanchelian@autodesk.com

Also, if you go to your help - Support and diagnostics - fusion service utility - run the repair fusion from there and see if that helps by any means.

Re: Error while saving or opening a new file.

utsavniroula — Mon, 09 Oct 2023 13:29:50 GMT

Hello,

I wont be able to share any files due to company policy.

This error message appears in all the files that I try to open or when I try to save it.

I will try to see if repair can be helpful.

Thank you!