topic Re: Import of super complex assembly hung for 3 weeks now in Fusion Design, Validate & Document Forum

Import of super complex assembly hung for 3 weeks now

nkloski — Fri, 23 May 2014 15:59:44 GMT

I tried importing a huge (100MB) solidworks assembly into Fusion360, just to see if it would work.....it did not, as the "import in progress" message is now continually in my dashboard for a few eeks now. Is there any way to just clear out that pending import...I have no need of the actual data, I just wanted to see if it would open...now I just want a clean progress indicator 🙂

Thanks!

Re: Import of super complex assembly hung for 3 weeks now

AndrewSears — Fri, 23 May 2014 18:00:46 GMT

Can you share the SW assembly with me? I would like to test importing this into my workspace to make sure the problem is not on our end. I can send you an FTP location. Email me at andrew.sears@autodesk.com and I will send you the upload link.

Also, the information left over in the Progress panel can be removed by deleting the PLMCache folder for the lasted build.

Here is the location on my folder. C:\Users\USERNAME\AppData\Local\Autodesk\Autodesk Fusion 360\BUILD\PLM360Cache

Let me know if this does not help.

Thanks,

Andy

Re: Import of super complex assembly hung for 3 weeks now

nkloski — Wed, 18 Jun 2014 15:13:05 GMT

Oops....actually, deleting that folder helped for a few days, but now I see that hung job still in my queue! Any other way to get rid of it?

Re: Import of super complex assembly hung for 3 weeks now

joel.palioca — Thu, 19 Jun 2014 18:26:14 GMT

Did you attempt to import the file again and it got stuck again or did it just appear on your machine again after a few days?

Cheers,

Re: Import of super complex assembly hung for 3 weeks now

nkloski — Thu, 19 Jun 2014 20:20:50 GMT

It just appeared again...this was just a complex file from a client, but
I do not need it to load at all....just want the file to disappear 😉

Nick

--
Nick Kloski
Co-Founder
nick@HoneyPoint3D.com
Oakland, CA
San Mateo, CA
510.516.6127
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Re: Import of super complex assembly hung for 3 weeks now

joel.palioca — Thu, 19 Jun 2014 21:56:08 GMT

Hi Nick,

Make sure you don't have any other uploads in the queue for Autodesk 360 products when doing this, we want to make sure that we don't mess them up as well 🙂

Browse to %localappdata%\autodesk\production and delete the JobManager360 folder inside of the production folder.

Please let me know if you run into any other issues,