topic Re: Can't open designs in Fusion Design, Validate & Document Forum

Can't open designs

Anonymous — Wed, 06 Aug 2014 13:35:01 GMT

I get the following errors when trying to work with F360:

1. On startup: “Server encountered an unexpected error”

2. When the unexpected error doesn’t appear, I get my dashboard but the “Open design” button doesn’t react.

I removed completely Fusion 360 from my Mac (10.9.4), and installed it again, but the errors remain the same.

Can it be some account activation related error? I purchased a monthly subscription to Fusion 360 today.

It's really frustrating.

Thanks for any help.

Regards,

Stan

Re: Can't open designs

Anonymous — Wed, 06 Aug 2014 13:51:36 GMT

Did the complete uninstall and reinstall also. What you are seeing is what I'm seeing also.

Re: Can't open designs

Anonymous — Wed, 06 Aug 2014 14:51:34 GMT

I am experiencing the same problem. Can somebody help with it?

Re: Can't open designs

TheCADWhisperer — Wed, 06 Aug 2014 15:23:03 GMT

Looks like the server is was down.

http://forums.autodesk.com/t5/Help-and-Support/Can-t-get-into-my-project-or-Fusion-360-need-urgent-help/td-p/5197981

I am back in business now.

Re: Can't open designs

Anonymous — Wed, 06 Aug 2014 15:32:28 GMT

I was up and running for about 60 seconds. Now nothing, once again.

Re: Can't open designs

keqingsong — Wed, 06 Aug 2014 16:10:45 GMT

Thanks for reporting this issue; we're experiencing unexpected downtime, teams are working to getting it fixed now. Will update soon.

Re: Can't open designs

Anonymous — Wed, 06 Aug 2014 17:00:51 GMT

Is there any update? Many of us have been sitting and waiting since this morning for the service to be back up and running. I hope you guys can fix it soon!

Re: Can't open designs

Mary_Morse — Wed, 06 Aug 2014 17:22:49 GMT

Hi-

We are experiencing some intermittant issues with login. The team is working on this now, and we will get back to you when this is resolved.

Re: Can't open designs

Anonymous — Wed, 06 Aug 2014 18:59:36 GMT

OK, getting better. Got in a good 30 minutes that time before the little red stop sign got me. Anyone get in more time than that before the crash?