topic 3D preview is all black in Chrome in Fusion Design, Validate & Document Forum

3D preview is all black in Chrome

flash691 — Wed, 29 Oct 2014 00:24:46 GMT

When I view my projects in the 3D viewer online, all I can see using Google Chrome is a blacked out background. It does work in Firefox. It had been working, but I'm using the dev channel which is updated frequently. Anyone else experiencing this or is this a problem with the version of Chrome I'm using? Here's a link https://myhub.autodesk360.com/ue29ee2fc/shares/public/SHabee1QT1a327cf2b7a32982691d04d9552 to this project.

Thanks,

Robbie

Re: 3D preview is all black in Chrome

charegb — Wed, 29 Oct 2014 15:54:19 GMT

Hi Robbie,
Which OS are you using and what is your graphics hardware? Your link renders fine in Chrome for me on Win 7 using a Nvidia Quarto card.
Thanks,
Bankim

Re: 3D preview is all black in Chrome

flash691 — Wed, 29 Oct 2014 19:57:44 GMT

Hi Bankim,

Thanks for checking. It must be a bug in the WebGL in the Dev version of Chrome. I'm running a Win 8.1 with Nvidia GFX 460 and hadn't had problems before, but the Chrome Dev release is updated weekly or more. I had a chance to try using a Surface Pro tablet with the release version of Chrome and it worked.

Thanks,

Robbie