topic 360 Ultimate, create Drawing not working in Fusion Design, Validate & Document Forum

360 Ultimate, create Drawing not working

JonSchaeffer — Wed, 19 Nov 2014 15:57:05 GMT

I'm using this new Ultimate and created a special project for work and the boss tells me he needs prints.

when I go to create a drawing the usual window that gives my my model to place and size it never happens.

I am stuck with no option to make prints.

Need fast help please...

-Jon

Re: 360 Ultimate, create Drawing not working

TimeraAutodesk — Wed, 19 Nov 2014 16:19:19 GMT

@JonSchaeffer Thanks for reaching out to let us know about this. When you select "New Drawing from Design", is Fusion 360 opening up the additional Drawings tab for you, is it crashing, or is the option to select "New Drawing from Design" greyed out? If you could send over a screenshot or add me to your project so I can take a look at what's going on that would be great.

Thanks,

Timera (timera.hart@autodesk.com)

Re: 360 Ultimate, create Drawing not working

JonSchaeffer — Wed, 19 Nov 2014 16:53:23 GMT

not crashing just I just get this little message.

That says Yellow Caution exclamation point "Unknown command "B"

Re: 360 Ultimate, create Drawing not working

cmiller66 — Wed, 19 Nov 2014 17:18:35 GMT

Hi Jon,

Can you please invite me to your project? Christopher dot miller at autodesk dot com. I would like to take a look.

Is this a recent problem with the new update? it looks like this is a brand new/unsaved drawing - when the new drawing started did you see a preview of the view moving with the cursor? Did you start the new drawing from the File drop-down menu > New Drawing from Design or another access point like the Data Panel or Browser right-click menu?

Can you try this and see if it works:

1. Close/drawing (don't save)

2. Close design/Close Fusion

3. Re-launch > Re-open design

4. File > New Drawing from Design

Thanks,
Chris

Re: 360 Ultimate, create Drawing not working

JonSchaeffer — Wed, 19 Nov 2014 17:44:29 GMT

ok I invited you

Christopher

Re: 360 Ultimate, create Drawing not working

JonSchaeffer — Wed, 19 Nov 2014 18:30:32 GMT

Yes recent problem is after the update.

I got no preview of the part moving with the cursor.

And I tried both places to create a drawing . I also tried a full assembly drawing and just an isolated component or body drawing.

Every time I get that screen shot and that is it.

Re: 360 Ultimate, create Drawing not working

cmiller66 — Wed, 19 Nov 2014 20:04:41 GMT

Hi Jon,

If both view previews and drawing view creation were working before, it sounds like your update had an issue. it might be easier to take the debugging of this offline, if you can email me at the same address, christopher dot miller at autodesk dot com we can dig into this a little more deeply and hopefully get you back up and running ASAP.

Thanks,

Chris

Re: 360 Ultimate, create Drawing not working

JonSchaeffer — Thu, 20 Nov 2014 15:06:51 GMT

After a few times going in and following your steps for a clean uninstall then a re install I had problems.

But after rebooting at my work location things seem to be working great...