topic Client Downloader Error in Fusion Design, Validate & Document Forum

topic Client Downloader Error in Fusion Design, Validate & Document Forum https://forums.autodesk.com/t5/fusion-design-validate-document/client-downloader-error/m-p/5449850#M308260 I downloaded the Client Downloader for Fusion 360. When I run the executuable, the client extracts itself, then starts running. I quickly get an "Unexpected Error" with a path to the log file. I looked at the log file and there seems to be an error with the scoket getting addr info..... I tried disabling my virus protection, it didn't help. Let me know if you have any ideas. Also, if this is not in the right spot please move it.  <PRE>2014-12-20 16:17:30,910 - root - DEBUG :: Logging initialized, with level 10, output file: C:\Users\test\AppData\Local\Autodesk\autodesk.webdeploy.streamer.log 2014-12-20 16:17:30,910 - adsk.dls.streamer.manifests - DEBUG :: Loading build manifest from C:\Users\test\AppData\Local\Temp\7ZipSfx.000\resources\buildinfo.json 2014-12-20 16:17:30,910 - adsk.dls.streamer.manifests - DEBUG :: Type: <class '_io.TextIOWrapper'>, Members: ['_CHUNK_SIZE', '__class__', '__delattr__', '__dict__', '__dir__', '__doc__', '__enter__', '__eq__', '__exit__', '__format__', '__ge__', '__getattribute__', '__getstate__', '__gt__', '__hash__', '__init__', '__iter__', '__le__', '__lt__', '__ne__', '__new__', '__next__', '__reduce__', '__reduce_ex__', '__repr__', '__setattr__', '__sizeof__', '__str__', '__subclasshook__', '_checkClosed', '_checkReadable', '_checkSeekable', '_checkWritable', 'buffer', 'close', 'closed', 'detach', 'encoding', 'errors', 'fileno', 'flush', 'isatty', 'line_buffering', 'mode', 'name', 'newlines', 'read', 'readable', 'readline', 'readlines', 'seek', 'seekable', 'tell', 'truncate', 'writable', 'write', 'writelines'] 2014-12-20 16:17:30,911 - adsk.dls.streamer.configuration - DEBUG :: Resource directory set to: C:\Users\test\AppData\Local\Temp\7ZipSfx.000\resources 2014-12-20 16:17:30,911 - __main__ - DEBUG :: Loading default language: en 2014-12-20 16:17:30,912 - __main__ - DEBUG :: Defining command line arguments 2014-12-20 16:17:30,913 - __main__ - DEBUG :: Overriding standard streams to capture output 2014-12-20 16:17:30,913 - __main__ - DEBUG :: Parsing command line arguments 2014-12-20 16:17:30,914 - __main__ - INFO :: Command-Line Argument Configuration: Namespace(app_id='73e72ada57b7480280f7a6f4a289729f', connection=None, fulluninstall=False, globalinstall=False, headless=False, infofile=None, language='en', logconfig=None, logfile=None, loglevel=20, pipes=None, procfac=<function deploy_process at 0x0000000003275EA0>, purge=False, quietmode=False, stream='production') ------------------------------------------------------------------------------- 2014-12-20 16:17:30,914 - __main__ - DEBUG :: Resetting the standard streams 2014-12-20 16:17:30,914 - root - DEBUG :: Preparing to do final log configuration 2014-12-20 16:17:30,914 - adsk.dls.streamer.configuration - INFO :: Setting deploy stream to production 2014-12-20 16:17:30,914 - adsk.dls.streamer.configuration - INFO :: Setting target app id to 73e72ada57b7480280f7a6f4a289729f 2014-12-20 16:17:30,915 - adsk.dls.streamer.platform - INFO :: Instantiating windows platform object 2014-12-20 16:17:32,913 - adsk.dls.streamer.registry - INFO :: Failed to query database schema, initializing. 2014-12-20 16:17:33,070 - adsk.dls.streamer.registry - INFO :: Existing database is at revision 4 2014-12-20 16:17:33,071 - adsk.dls.streamer.process - INFO :: Pulling application manifest: 73e72ada57b7480280f7a6f4a289729f 2014-12-20 16:17:33,071 - adsk.dls.streamer.manifests - INFO :: Opening manifest at: <A target="_blank" href="https://dl.appstreaming.autodesk.com/production/67316f5e79bc48318aa5f7b6bb58243d/73e72ada57b7480280f7a6f4a289729f/full.json">https://dl.appstreaming.autodesk.com/production/67316f5e79bc48318aa5f7b6bb58243d/73e72ada57b7480280f7a6f4a289729f/full.json</A> 2014-12-20 16:17:34,110 - adsk.dls.streamer.netlib - WARNING :: Problem perfroming network operation... Trying again: ------------------------------------------------------------------------------- Traceback (most recent call last): File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\urllib\request.py", line 1248, in do_open File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\http\client.py", line 1065, in request File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\http\client.py", line 1103, in _send_request File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\http\client.py", line 1061, in endheaders File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\http\client.py", line 906, in _send_output File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\http\client.py", line 844, in send File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\http\client.py", line 1198, in connect File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\socket.py", line 417, in create_connection socket.gaierror: [Errno 11003] getaddrinfo failed During handling of the above exception, another exception occurred: Traceback (most recent call last): File "W:\SRC\Neutron\Installer\Streamer\src\adsk\dls\streamer\netlib.py", line 377, in __call__ File "W:\SRC\Neutron\Installer\Streamer\src\adsk\dls\streamer\manifests.py", line 253, in _open File "W:\SRC\Neutron\Installer\Streamer\src\adsk\dls\streamer\netlib.py", line 347, in __call__ File "W:\SRC\Neutron\Installer\Streamer\src\adsk\dls\streamer\netlib.py", line 91, in __init__ File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\urllib\request.py", line 469, in open File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\urllib\request.py", line 487, in _open File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\urllib\request.py", line 447, in _call_chain File "W:\SRC\Neutron\Installer\Streamer\src\adsk\dls\streamer\netlib.py", line 220, in https_open File "F:\P4\Neutron\3P\PYTHON\3.3.5\WIN64_full_e\lib\urllib\request.py", line 1251, in do_open urllib.error.URLError: <urlopen error [Errno 11003] getaddrinfo failed></PRE>  Sat, 20 Dec 2014 21:57:42 GMT Anonymous 2014-12-20T21:57:42Z