topic Re: Cloud rendering not working?! in Fusion Design, Validate & Document Forum

Cloud rendering not working?!

Sandflo — Mon, 15 Jun 2015 12:34:37 GMT

Hello!

Does any one else have problem with the cloudrendering?

Ive tried it maybe 10 times now, the green "clock" shows but after a while a get an alarm that says it failed!

I have 1100 CC

Re: Cloud rendering not working?!

charegb — Mon, 15 Jun 2015 15:25:05 GMT

Hi Sandflo,

I just tried a couple of cloud renders and they went ok. I'll have someone on the cloud rendering team reach out to you to see what is going on with your renders.

Thanks,

Bankim

Re: Cloud rendering not working?!

Sandflo — Mon, 15 Jun 2015 15:31:29 GMT

@charegb wrote:
Hi Sandflo,
I just tried a couple of cloud renders and they went ok. I'll have someone on the cloud rendering team reach out to you to see what is going on with your renders.
Thanks,
Bankim

Thank you very much!

I´ve never done cloud rendering before, so maybe its on my side im doing wrong

Re: Cloud rendering not working?!

colin.smith — Mon, 15 Jun 2015 17:46:20 GMT

Hi Sandflo,

The rendering team has looked at your submissions to the cloud render and noticed that there were some issues.

They will run some test and someone from the Fusion 360 team will get back to you.

Sorry for the inconvenience.

Colin

Re: Cloud rendering not working?!

anavaidya — Mon, 15 Jun 2015 17:56:08 GMT

Hi Sandflo,

Can you share your Fusion project with us at support.autodesk360.rendering@autodesk.com

It will help us in debugging your issue faster.

Thanks,

Ana

Re: Cloud rendering not working?!

Sandflo — Mon, 15 Jun 2015 18:17:12 GMT

Hi and thank you for your help, I have mailed the link

Re: Cloud rendering not working?!

Sandflo — Tue, 16 Jun 2015 21:00:39 GMT

Any news on why this happens?

Re: Cloud rendering not working?!

anavaidya — Tue, 16 Jun 2015 22:31:14 GMT

Hi,
Thanks for sharing your file. The engineers have been looking at it. I don't have any concrete solution yet. But looks like it is related to this specific file. I'll fill you in when I know more.

Thanks,

Re: Cloud rendering not working?!

anavaidya — Thu, 18 Jun 2015 20:02:16 GMT

Hi sandflo,

I have 2 questions for you:
1. Did you create this model completely in Fusion? Did you import any parts of it from another software?
2. Were you able to render any images from this model or did all of them result in errors?

Thanks,

Re: Cloud rendering not working?!

anavaidya — Fri, 19 Jun 2015 22:15:39 GMT

Hi sandflo,

It seems that the materials in your file are corrupted somehow and that is causing the renders to fail.
As a solution to this, I have exported your file as an .igs file, which is just the model and default materials. If you bring this file back to Fusion and then render, it works. I can send you the file via email. You will have to re-create materials and apply them again.
I hope this solution works for you.

Thanks,

Re: Cloud rendering not working?!

Sandflo — Sun, 21 Jun 2015 09:11:41 GMT

Thank you!

No this file was made in solidworks, but the materials and colours was added in fusion, ive always was able to render it localy, but the file you attaced is working with cloudrendering now