topic Re: Comments error message in Fusion Design, Validate & Document Forum

Comments error message

j9lemmon — Sun, 26 Nov 2023 22:27:18 GMT

I'm trying to enter a Comment in a F360 file. I saved the file, and then clicked on the minus Icon at the right of the Comments field. I get this error message:

Your file couldn’t be accessed

It may have been moved, edited, or deleted.

ERR_FILE_NOT_FOUND

Any advice?

Re: Comments error message

SaeedHamza — Sun, 26 Nov 2023 22:41:32 GMT

what minus icon, could you please share a screenshot of this icon?

Re: Comments error message

j9lemmon — Sun, 26 Nov 2023 23:53:29 GMT

Thanks for your reply @SaeedHamza .

I should have said the plus icon; screenshot:

Re: Comments error message

jhackney1972 — Mon, 27 Nov 2023 01:34:49 GMT

Adding Comments to a model do not require saving. In the attached video, you will see the dynamic nature of adding comments. The feature is meant to allow collaborative review using the model and the Web Database. I would have to see your sequence of creating a comment to see why you got the error.

(view in My Videos)

Re: Comments error message

j9lemmon — Wed, 29 Nov 2023 01:40:22 GMT

Thanks @jhackney1972 . Great video; I learned several new things about comments.

I was able to fix the issue by restarting F360.

Re: Comments error message

johnanger — Mon, 27 Jan 2025 17:39:17 GMT

I also found when I have the same problem where the comments problem "Comments file couldn't be found" that restarting fusion seems to help. I'm not sure this always solves the problem. It is a bug. I'm on Mac M2

Fusion 2.0.20981 arm64 [Native]