topic Upload Issues Again in Fusion Design, Validate & Document Forum

Upload Issues Again

TOwens777 — Tue, 22 Dec 2015 21:07:14 GMT

Having intermittent problems uploading to the cloud. If I delete the jobs.json and jobs.json.ick files from the JobManager folder it will usually work but the problem returns with the next auto save. I had this before and it was a stuck file on the server. Can someone please check this for me?

Thanks!

Tim

Re: Upload Issues Again

saketsatta — Tue, 22 Dec 2015 21:58:41 GMT

Hi,

Can you you send us your diagnostic logs so we can analyze the problem?

Thanks,

Saket Satta

Fusion360 development

Re: Upload Issues Again

TOwens777 — Tue, 22 Dec 2015 22:37:49 GMT

Yes sir, here you go...

Re: Upload Issues Again

saketsatta — Tue, 22 Dec 2015 23:09:33 GMT

Thanks, it looks like one of your files has gotten deleted from the server some how. Its this one: Helix - CAM v2.f3d

Fusion cannot upload the file from your local version because Fusion cannot find the meta data its looking for to upload to on the server. Is this file related to it: Helix - CAM v3? That one is still on the server but Fusion cannot upload it perhaps because it's related to the v2.

Please email me at saket dot satta at autodesk dot com and we can try to figure out how to get your uploads going again.

Regards,

Saket