topic Re: save and quit seems to be broken in Fusion Design, Validate & Document Forum

save and quit seems to be broken

cekuhnen — Fri, 20 May 2016 18:48:12 GMT

I can wait hours and the uplaod is not finished file saved and then Fusion closed.

The progress abr also does not show any change.

I have to click quite manualy to close it

Re: save and quit seems to be broken

neljoshua — Fri, 20 May 2016 19:44:43 GMT

I do not use "Save and Quit" anymore for this very reason.

Re: save and quit seems to be broken

cekuhnen — Sun, 22 May 2016 19:25:01 GMT

yeah it is junk

it works however after you restart Fusion and while active let it save ...

pretty sad guys

Re: save and quit seems to be broken

baribak — Mon, 23 May 2016 21:20:42 GMT

Hi,

Sorry to hear of the trouble. Some questions if I may:

Is the issue appearing with specific files/folders/projects or with any files/folders/projects?
Are they shared projects?
Are you seeing issues with thumbnail display on the file(s) you seen this issue with?
Have you tried clear your user caches to see if it helps? In Fusion "?" > Clear user cache data.
And are you working offline at any time with these files?

Finally, if clearing the user caches doesn't help, can you send us your log files to see if we can resolve this? In Fusion "?" > Diagnostic Log Files.

Thanks for any insight!

Regards,