topic Re: Error when closing Fusion 360 in Fusion Design, Validate & Document Forum

Error when closing Fusion 360

Felipe.G — Thu, 02 Jun 2016 16:18:23 GMT

Hi, Im getting an error after updating Fusion360 when I close i get the error:

"Autodesk ADP stopped working"

Is there a way to fix this?, I'm running Windows 8.1, i5 Processor, integrated video card and 8GB memory, I have used the soeftware for a year now and this is the fisrt time i see this message which showed up after the last update.

Thank you

Re: Error when closing Fusion 360

sanjay_jayabal — Thu, 02 Jun 2016 19:49:12 GMT

Hi Felipe,

I was wondering if you can help me understand a few things?

1. Which build of Fusion 360 are you running? Go to Help > About and in the dialog that pops up you'll see the build number.

2. Do you have other Autodesk products installed? If so, can you tell me which ones and their versions such as Autodesk Inventor 2017, etc.

3. The error message you get should not adversely impact your install. Are you having issues running or working with Fusion 360?

best regards,

Sanjay Jayabal.

Re: Error when closing Fusion 360

Felipe.G — Thu, 02 Jun 2016 20:07:57 GMT

Thank you Sanjay,

1. Which build of Fusion 360 are you running? Go to Help > About and in the
dialog that pops up you'll see the build number.

Fusion 360, Version: 2.0.2079

2. Do you have other Autodesk products installed? If so, can you tell me
which ones and their versions such as Autodesk Inventor 2017, etc.

I do have DWG Trueview 2015, (Note: never had any errors before or any pop
up like this one, I have been using Fusion 360 for a year now

3. The error message you get should not adversely impact your install. Are
you having issues running or working with Fusion 360?

I don't have any issues using the software so far, I only noticed the error
when i close the software

Thank you

--
Regards,
Felipe Garcia

Re: Error when closing Fusion 360

brianrepp — Mon, 06 Jun 2016 15:45:07 GMT

Hey Felipe - I know Sanjay has been helping you offline, just wanted to make sure you're back up and running?