topic Re: Fusion 360 Drawings cannot launch in Fusion Design, Validate & Document Forum

Fusion 360 Drawings cannot launch

maciej.jagodzik — Thu, 10 Nov 2016 10:16:23 GMT

Hello ,

I have a problem with Fusion i reinstal 3 times and still doesn't work.

Help

Re: Fusion 360 Drawings cannot launch

RajkumarIlanchelian — Thu, 10 Nov 2016 11:51:48 GMT

Hi,

Sorry that our update caused these errors for you. I am going to assume that you are on windows and if you can try the below and let me know:

1. Go to your ProgramData- Autodesk

2. Delete FusDoc folder

3. Restart Fusion 360

This should fix the problem for you. Please let us know if this helped.

Re: Fusion 360 Drawings cannot launch

maciej.jagodzik — Thu, 10 Nov 2016 11:58:55 GMT

yes it works, Thanks

Re: Fusion 360 Drawings cannot launch

Anonymous — Thu, 10 Nov 2016 12:27:04 GMT

I am not having any luck with this. I have tried uninstalling and reinstalling an that doesn't work.

I can't find the Program Data folder, I can find the Program Files folder but there is not an Autodesk folder there.

Need this working asap for business use !

Re: Fusion 360 Drawings cannot launch

maciej.jagodzik — Thu, 10 Nov 2016 12:32:50 GMT

on C drive you need to enter in the view (at the top of the window) and show the hidden elements, then you find ProgramData Folder

Re: Fusion 360 Drawings cannot launch

RajkumarIlanchelian — Thu, 10 Nov 2016 12:32:07 GMT

ProgramData is a hidden folder in Windows.

Here is a link from Microsoft that shows how to turn on hidden folders - https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Hope this helps.

Re: Fusion 360 Drawings cannot launch

Anonymous — Thu, 10 Nov 2016 12:36:48 GMT

Sorted ! Thanks

Re: Fusion 360 Drawings cannot launch

Anonymous — Mon, 14 Nov 2016 10:34:07 GMT

Hello,

I had the same problem but this procedure doesn't fix the problem for me. When I delete the Fusdoc folder I just can't launch Fusion360 at all anymore...

Re: Fusion 360 Drawings cannot launch

RajkumarIlanchelian — Mon, 14 Nov 2016 12:27:46 GMT

Did you do any uninstall of the product before you found this workaround? Also did you try a restart of your machine to see if that helped?

Re: Fusion 360 Drawings cannot launch

Anonymous — Mon, 14 Nov 2016 13:36:13 GMT

At first I uninstalled and reinstalled the product as recommended in the error message. Tried to launch designs but it still wasn't working.

Then I deleted the Fusdoc folder as you said and tried to restart Fusion without restarting the machine. Here Fusion didn't launch at all.

So I tried restarting the machine then, here Fusion can be launched but the issue of drawings launching is still there.

Re: Fusion 360 Drawings cannot launch

RajkumarIlanchelian — Mon, 14 Nov 2016 13:55:40 GMT

Can you please do a couple of things for me:

1. launch Fusion and go to Help - Diagnostics log files

2. This will generate a zip file. Please email it to raj.kumar.ilanchelian@autodesk.com

3. Close Fusion

4. Delete the FusDoc folder

5. Now start Fusion again and see if that fixed it for you

Sorry that this is taking longer than it should be.

Re: Fusion 360 Drawings cannot launch

Anonymous — Wed, 16 Nov 2016 09:37:30 GMT

hii rajkkumar ur post helped thank u where r u from india

@RajkumarIlanchelian wrote:
Hi,

Sorry that our update caused these errors for you. I am going to assume that you are on windows and if you can try the below and let me know:

1. Go to your ProgramData- Autodesk
2. Delete FusDoc folder
3. Restart Fusion 360

This should fix the problem for you. Please let us know if this helped.