topic Re: Unable to install fusion 360 SSL Error in Fusion Design, Validate & Document Forum

Unable to install fusion 360 SSL Error

Anonymous — Sat, 07 Jan 2017 18:39:49 GMT

HI,

today i tryed to install the free trail of Fusion 360 but i had no sucess.

When i start the downloaded file it opens the streamer window and shows me the loading bar but after a few seconds it shows me the Error ssl.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:645)

First i was thinking that the Firewall blocks the Streamer and i tryed it again with the FW turned off... ditn´t work.

Then i was thinking its might be the Router im connectet to it has a Firewall too but u cant turn it off, so i tryed installing it on my Laptop,that worked at the first try. but i cant use it on the Laptop, its way to slow.

What else can i try?

I attached the Logfile, hope that helps.

In hope of some Help, Hannes :´-(

Re: Unable to install fusion 360 SSL Error

innovatenate — Sun, 08 Jan 2017 02:11:10 GMT

@Anonymous Sorry to here about the difficulties installing...

Can you try the solutions suggested in the below link to see if they help?

http://knowledge.autodesk.com/article/Fusion-360-can-not-be-installed-and-the-installation-process-will-be-interrupted-due-to-a-failed-SSL-certificate-verification

I hope that helps!

Thanks,

Re: Unable to install fusion 360 SSL Error

Anonymous — Sun, 08 Jan 2017 11:06:47 GMT

It works!!!!! 😄

So what I dit now:

-Cleaning firefox and Internet Explorer Cache, Chronic and SSL-Certs (i'm only using Firefox but i cleaned both)

-Turned the Firewalls off

-Told Windows Defender to not check anything

-Finally i used IE instead of Firefox. I downloaded it and started it with IE, so i ditnt hat to rename it or run it as admin.

And it worked right away 🙂

Now i just have to check if it's still running when i set everything back to normal.

Re: Unable to install fusion 360 SSL Error

mmkika — Tue, 16 Sep 2025 21:17:40 GMT

ups.