topic Re: Stuck uploads in Fusion Design, Validate & Document Forum

Stuck uploads

Paul_NextMedicalDesign — Mon, 09 Jan 2017 22:40:51 GMT

Hello,

Anyone having problems with stuck uploads with Solidworks 2017 files? I have not been able to upload a file all day, and it happens to be the first I've tried since the19 th of December....and I also just now noticed a "failed translation" error message flash in Fusion...which reminded me I updated my Solidworks over the holidays to SW 2017 SP1.0 from SW 2016 SP 5.0.

Could be related? If not, anyone have any other advice?

PAul

Re: Stuck uploads

brianrepp — Mon, 09 Jan 2017 22:46:05 GMT

Hi Paul - sorry about the trouble here. Would you mind posting your log files or emailing to me so we can investigate? My email is brian dot repp at autodesk dot com.

Thx!

~Brian

Re: Stuck uploads

Paul_NextMedicalDesign — Mon, 09 Jan 2017 23:25:34 GMT

Brian,

Just emailed a diagnostic file. I tried .step and .iges, both worked (!) (although seemed slow to me)....and then solidworks part file (2017 SP 1) with again failed.

Paul

Re: Stuck uploads

mbostonsprint — Tue, 10 Jan 2017 00:12:43 GMT

I was also having some difficulty uploading a couple of fairly small files. Finally completed, but I thought I would end up shutting the software down in the middle. Any issues with California flooding involved?

Re: Stuck uploads

brianrepp — Tue, 10 Jan 2017 00:31:03 GMT

Hey @mbostonsprint - we are indeed having some delays on imports today. The team has been working to resolve.