topic Re: Can't get rid of error message in Fusion Design, Validate & Document Forum

Can't get rid of error message

odolyte — Fri, 17 Feb 2017 11:10:27 GMT

Hi,

I saved a file inadvertently in the course samples (obviously i shouldn't have !) and now i got a message popping every 3 minutes saying it can't upload the file.

How can i get rid of this please ?

Thx,

Odo

Re: Can't get rid of error message

josef.kucera — Fri, 17 Feb 2017 12:28:53 GMT

Hi @odolyte

sorry to hear that you have problem with popping error message and actually it shouldn't be possible to save anything into Samples project.

Have you tried to clear your user cache?

Josef

Re: Can't get rid of error message

odolyte — Mon, 20 Feb 2017 21:44:38 GMT

Hi Joseph,

Yes i’ve already done that. i still get the error message :

« test.f3d could not be uploaded due to access denied. This occurs when you have lost access to the project of references. Please contact the project moderator for assistance."

Re: Can't get rid of error message

odolyte — Mon, 20 Feb 2017 21:44:38 GMT

Re: Can't get rid of error message

josef.kucera — Tue, 21 Feb 2017 07:06:17 GMT

Ok, could you try to remove upload queue manually?

1. Close Fusion 360

2. Open /Application Support/Autodesk/Autodesk Fusion 360/<alphanumeric account id>/W.login/

3. Move the Q folder & UploadQueuedFileList.xml file into a different directory

4. Restart Fusion 360

Josef

Re: Can't get rid of error message

odolyte — Tue, 21 Feb 2017 11:15:35 GMT

Thank you Josef,

Everything’s back to normal !!

Best regards,

Naimeric

Re: Can't get rid of error message

josef.kucera — Tue, 21 Feb 2017 11:42:38 GMT

I'm so glad that I could help.

Regards,

Josef