topic Re: Exact Flat in Fusion Design, Validate & Document Forum

Exact Flat

beresfordromeo — Tue, 03 Oct 2017 23:28:21 GMT

Is anyone else using or struggling with exact flat. I can't seem to select any surface faces in the create pieces dialog box.

Re: Exact Flat

Anonymous — Wed, 04 Oct 2017 20:22:37 GMT

I'm also have the same issue. Even creating a new, super simple model of a cube, I cant select any of the faces.

Re: Exact Flat

beresfordromeo — Wed, 04 Oct 2017 20:25:39 GMT

Ok so I sent an email to Exact Flat and got the following responses.

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Hello
Recent changes in Fusion 360 have introduced a problem with the ExactFlat plugin. We have identified the problem and are currently working with the Fusion team to implement the fix. We hope to have everything up and running again soon.
We apologize for the inconvenience and will contact you as soon as we know more.
Regards
--
ExactFlat Customer Support
support@exactflat.com

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Re: Exact Flat

Anonymous — Wed, 04 Oct 2017 20:27:12 GMT

Ahhh excellent, good to know its being worked on. Thanks for the speedy reply! I'll do this job the old fashioned way in the mean time 🙂

Zac.

Re: Exact Flat

beresfordromeo — Wed, 04 Oct 2017 20:31:37 GMT

Hi RodinCars

Well interestingly I sent an email back to exact flat checking that I could make the above information public and got the following message just now.

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Hello
Yes, this is public information and a post on the forum would be fine. Thank you.
We are currently testing the installer with the update for Windows (Version 3.1.0). It has been approved and should be available later today.
We ran into a few problems with the MAC OS version and are working to resolve those now. We'll provide an update as soon as we know more.
Regards
--
ExactFlat Customer Support
fogbugz@exactflat.com
http://development.exactflat.com/fogbugz/default.asp?5260_8930cubl722uuon6

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Excellent news all round.

Re: Exact Flat

Anonymous — Wed, 04 Oct 2017 20:33:27 GMT

With customer service ans speedy replies like that, they're going to get a lot of business. Excellent! :-).

Re: Exact Flat

beresfordromeo — Wed, 04 Oct 2017 20:37:16 GMT

Hi Zac

Thanks for your message. Hopefully you should be good to go today. I only found out how easy it was to load obj files to exact flat today (I only started using it yesterday) hence the confusion about how to select a surface.

Right place right time I guess.

Re: Exact Flat

beresfordromeo — Fri, 06 Oct 2017 16:42:44 GMT

Latest from ExactFlat

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Hello
The Plugin has been updated and will now allow you to select faces properly. Please go to the Autodesk Fusion App store to download and then install the update (ver 3.1.0)

Win: https://apps.autodesk.com/FUSION/en/Detail/Index?id=3499335255055878377&appLang=en&os=Win64

Mac: https://apps.autodesk.com/FUSION/en/Detail/Index?id=3499335255055878377&appLang=en&os=Mac

Please let us know if you are still seeing the problem after you install the update.
Regards
ExactFlat Customer Support
support@exactflat.com--
ExactFlat Customer Support
fogbugz@exactflat.com
http://development.exactflat.com/fogbugz/default.asp?5260_8930cubl722uuon6

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