topic Re: opening downloaded Fusion file - error message in Fusion Design, Validate & Document Forum

opening downloaded Fusion file - error message

Anonymous — Mon, 01 Apr 2019 13:11:37 GMT

Downloaded shared design, uploaded it into the project, and trying to open it, but keep getting the following:

Can't see any update happening...

Don't have problems with openning older saved locally designs, uploaded into the same folder.

Totally puzzled - hopefully someone has an idea what I am doing wrong?

Re: opening downloaded Fusion file - error message

Beyondforce — Mon, 01 Apr 2019 15:37:58 GMT

Hi @Anonymous ,

If you tried to restart Fusion and it keeps happening, then please attach the file and I'll test it.

Cheers / Ben
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Re: opening downloaded Fusion file - error message

Anonymous — Tue, 02 Apr 2019 09:13:26 GMT

Thanks Ben,

re-starting doesn't solve the problem.

It seems that the issue is related to files from one source (others still work fine).

Re: opening downloaded Fusion file - error message

Beyondforce — Tue, 02 Apr 2019 09:55:04 GMT

Yep, that can happen as well, a corrupt file 😕

Re: opening downloaded Fusion file - error message

Anonymous — Tue, 02 Apr 2019 13:34:10 GMT

Hi, The files in question are from me ( Paul Sutton) and none of them are working for Chris .

I have attached one for you to check as they have been opened on 4 other installations now without error.

thanks in advance for any help.

Paul Sutton

Re: opening downloaded Fusion file - error message

Beyondforce — Tue, 02 Apr 2019 13:48:49 GMT

@Anonymous ,

I have managed to open the file with no problem. Try the following

1. Remove/Delete the file from your Fusion.

2. Try to open the file by double left mouse click.

3. Try to upload the file again and reopen it from inside Fusion.

4. Delete the file from inside Fusion and try to upload it into Fusion from MyHub account (https://myhub.autodesk360.com/)

Cheers / Ben.

Re: opening downloaded Fusion file - error message

Anonymous — Tue, 02 Apr 2019 14:32:55 GMT

I have tried opening the file on my laptop instead of the main PC and it opens fine....

So it is not a corrupted file issue, but a problem with Fusion 360 on my PC.

What utterly puzzles me, why everything else open but not these files....

any suggestions? please

Re: opening downloaded Fusion file - error message

Beyondforce — Tue, 02 Apr 2019 13:57:13 GMT

The best and the quickest way to solve this issue is to reinstall Fusion 🙂
Unfortunately, I can't answer why it happened!

Re: opening downloaded Fusion file - error message

Anonymous — Tue, 02 Apr 2019 14:32:24 GMT

Yes, re-installing Fusion has solved the problem.

Sorry for the confusion - should have thought about it myself.

ps now that I had a look at it - it is clear that there must have been problem with an update fo Fusion, because I was running an old version on my PC. Re-installing has sorted the update and now I am running latest version.

When I checked my laptop (which had no problem openning the files or error messages) it was running latest version.

So mystery solved...

Re: opening downloaded Fusion file - error message

Beyondforce — Tue, 02 Apr 2019 14:37:35 GMT

I'm happy it's working for you now 🙂
Btw, don't forget to check out my new HW benchmark website: https://tesreg.com
If you have any question, please let me know.

Cheers / Ben