topic Screencast upload problem in Fusion Design, Validate & Document Forum

Screencast upload problem

garmitage — Fri, 24 Apr 2020 15:05:44 GMT

I am having the same issue described in the thread "Screencast Nasty Bug" from 2016. A Screencast recording will not upload and gives status as "sign in required". When I click the "sign in required" link it repeatedly pops up a window saying "requested service not available". This as been the case since yesterday (but I haven't used screencast for some time previous).

Re: Screencast upload problem

Anonymous — Sat, 25 Apr 2020 03:27:40 GMT

Dear @garmitage
Please try reinstalling and do not sign out of the software that you have used for screencast.
Hope this will help.

Re: Screencast upload problem

garmitage — Tue, 28 Apr 2020 13:47:19 GMT

I'm unclear as to what you mean by, "the software that you have used for screencast". Are you talking about Screencast itself, or Fusion which I'm trying to use it with? Is there an uninstall procedure I should do first? (I'm working on a Mac.)

Thanks.

Re: Screencast upload problem

g-andresen — Tue, 28 Apr 2020 14:06:58 GMT

Hi,

1. maybe the upload wasn´t complete > take a look

upload complete?

2. try CLEAN UNINSTALL (Fusion)

günther

Re: Screencast upload problem

garmitage — Tue, 28 Apr 2020 14:15:20 GMT

Processed 100% but not uploaded.

Re: Screencast upload problem

g-andresen — Tue, 28 Apr 2020 14:25:27 GMT

Hi,

only with internet active

günther

Re: Screencast upload problem

garmitage — Tue, 28 Apr 2020 14:50:28 GMT

But here's the problem. This error comes up continuously when I try to sign in as is requested in the "status" column.

Re: Screencast upload problem

g-andresen — Tue, 28 Apr 2020 15:10:14 GMT

Hi,

I would try a Clean Uninstall

günther