topic Re: The problem after the upgrade of 14 December in Fusion API and Scripts Forum

The problem after the upgrade of 14 December

Anonymous — Fri, 16 Dec 2016 09:22:22 GMT

Hello!
After the update of 14 December ceased to run a spider. Just stopped working some of my scripts. I tried to reinstall the Fusion 360, did not help. Spider downloads, but also does not start. Just after trying to run a spider, the completion of fusion 360 crashes. This I have only this problem, or is there one?

ps: Sorry for the english.

Re: The problem after the upgrade of 14 December

neil.liu — Fri, 16 Dec 2016 09:57:58 GMT

HI @Anonymous,

Sorry to know this issue. Can you please tell me if you are working on Windows or mac? if you are on mac, can you tell if you install MAC App Store build or .com build?

Can you please tell me the CER number you sent for this issue or the email address you left in the CER? If you don't have CER, can you please record a video so that i can understand your issue more clearly?

Thanks,

Neil

Re: The problem after the upgrade of 14 December

Anonymous — Fri, 16 Dec 2016 14:21:47 GMT

OS Windows 7. report CER_140933615. Once reinstalled Fusion 360 crashes stopped. Spider does not work.

Re: The problem after the upgrade of 14 December

Anonymous — Sat, 24 Dec 2016 12:43:50 GMT

The problem occurs when you run the python was missing file api-ms-win-crt-runtime-l1-1-0.dll. Installed Microsoft Visual C ++ 2015. All the works. Thanks to all!