topic Re: you have view only access in Forma for Design Forum

you have view only access

e0550271 — Wed, 25 Sep 2024 21:25:11 GMT

I have a student account under National University of Singapore, all my other Autodesk software works, my projectmates account on Forma works too, I was invited into the Hub and as an admin, my access is still view-only and my projectmates are able to access Forma to edit though they have the same student license as me.

Re: you have view only access

safeer_zaidi — Thu, 26 Sep 2024 08:23:04 GMT

Hi,
We are sorry for the inconvenience this has caused you. Could you please clarify one thing, do you see this view-only banner when you are in this project or do you see this in other projects you have, in case you have them.

It would also be beneficial if you open a support ticket from our website (Bottom right in your screenshot), we have more context (license info) and your info also remains private.

Re: you have view only access

e0550271 — Thu, 26 Sep 2024 15:18:45 GMT

I only have this project and I was added by other schoolmates, however it didnt work for my account.

Re: you have view only access

safeer_zaidi — Thu, 26 Sep 2024 15:50:29 GMT

Then probably you are eligible for the license but haven't actually gotten it. You need to just go here and then wait for the confirmation. It doesn't take much time to do it 🙂

Re: you have view only access

marthe.brondbo — Mon, 30 Sep 2024 10:07:48 GMT

@e0550271 Hope you are able to resolve this - let us know how it went:)