Flexsim Linceses issue

ssrdh — Mon, 02 Feb 2026 18:11:33 GMT

My team uses Flexsim at amazon and we have about 5 active licenses and 2 OptQuest licenses. Over the past months, we had several reorgs and a few people who were using the licences are no longer with the company. However, it seems like they did not release the licenses before leaving so we are unable to use them on new laptops.

I can send you the license details, would someone from your side be able to force release them all so we can reuse all the licenses with new folks joining our team? Can someone from your side please reach out to me on ssrdh@amazon.com thanks!

Re: Flexsim Linceses issue

Ben_WilsonADSK — Wed, 04 Feb 2026 18:16:31 GMT

This community is largely a peer-to-peer support hub. Please see FlexSim Forum and Technical Support changes for more explanation.

Please visit https://www.flexsim.com/support/ for information on technical support workflows. If you are a licensed user with an active subscription or maintenance, go to your FlexSim Account for information on how to connect with the support team in your area.

topic Re: Flexsim Linceses issue in FlexSim Installation & Licensing Forum

Flexsim Linceses issue

Re: Flexsim Linceses issue