topic Re: I can't import png or jpeg file as a model background in FlexSim Forum

I can't import png or jpeg file as a model background

akshith_vashala — Thu, 27 Dec 2018 07:47:48 GMT

Re: I can't import png or jpeg file as a model background

akshith_vashala — Thu, 27 Dec 2018 07:53:38 GMT

PNG or JPEG image is showing in this way

the file size is PNG is 546 KB and JPEG is 2.81 MB

Re: I can't import png or jpeg file as a model background

kari_payton — Thu, 27 Dec 2018 14:04:51 GMT

@akshith vashala another option is to add an image by inserting a plane.

Re: I can't import png or jpeg file as a model background

tanner_p — Thu, 27 Dec 2018 17:49:44 GMT

Hi @akshith vashala,

Could you upload your image file so that we can try and import it using our computers? It's hard to tell what's happening in your model based on a screenshot. If your file cannot be shared publicly, you can post a private question and then only FlexSim U.S. can see it.

Re: I can't import png or jpeg file as a model background

akshith_vashala — Fri, 28 Dec 2018 06:01:27 GMT

@Kari Payton Thanks for the advice, I tried doing that too. But things dont work. I am not able to import any PNG or JPEG file

Re: I can't import png or jpeg file as a model background

akshith_vashala — Fri, 28 Dec 2018 06:20:30 GMT

@Tanner Poulton

Not only specific file but any png or jpeg files are not working

Re: I can't import png or jpeg file as a model background

joerg_vogel_HsH — Fri, 28 Dec 2018 06:41:51 GMT

@akshith vashala, please post the exactly FlexSim version 18 the problem occurs. Thanks!

Re: I can't import png or jpeg file as a model background

akshith_vashala — Fri, 28 Dec 2018 10:21:09 GMT

@Jörg Vogel flexsim 18.0.8 version

Re: I can't import png or jpeg file as a model background

joerg_vogel_HsH — Fri, 28 Dec 2018 13:02:49 GMT

I tested it with 18.0.2 and I haven't got any problems Please try it with these files:

background.jpg

Edit: Please upgrade to the latest LTS version 18. FlexSim 18.0.9 works for me.

Re: I can't import png or jpeg file as a model background

akshith_vashala — Mon, 31 Dec 2018 04:44:20 GMT

Its not working in my system (Flexsim 18.0.8)

Re: I can't import png or jpeg file as a model background

joerg_vogel_HsH — Mon, 31 Dec 2018 07:15:07 GMT

@akshith vashala, I tested your question with 18.0.9. There isn't any problem. Are you sure you choose the option to upload a .png or .jpg file as a background image, instead of the default settings when you open the visual background tool?

Re: I can't import png or jpeg file as a model background

isaac_l1 — Fri, 04 Jan 2019 19:08:28 GMT

Hi @akshith vashala

Were you able to import the model background? Let us know if you still need assistance.

Thanks

Re: I can't import png or jpeg file as a model background

Ben_WilsonADSK — Mon, 23 Sep 2019 15:10:07 GMT

There may be some suggestions in the article Graphics Compatibility - Common Problems and Solutions that will help solve the problem.

Also be sure your graphics hardware meets FlexSim's minimum requirements and has the latest driver installed.