topic Re: Activation exception in 25.0.3 in FlexSim Forum

Activation exception in 25.0.3

clair_augsburgerZGWRZ — Tue, 11 Mar 2025 16:08:33 GMT

[ FlexSim 25.0.3 ]

Hi,

When you activate a standalone license in 25.0.3, the transfer request is successfully processed but it returns an exception:

Status...
Status: 4 Creating request
Status: 5 Request created
Status: 6 Context created
Status: 7 Connected to remote server
Status: 8 Request Sent
Status: 9 Polling for response
Status: 10 Waiting for response
Status: 9 Polling for response
Status: 10 Waiting for response
Status: 9 Polling for response
Status: 11 Done
TRANSFER REQUEST SUCCESSFULLY PROCESSED
exception: treewin__ReevaluateLicense
ex: ReevaluateLicense

You can't use the software instance after this activation. The workaround is to close FlexSim, and then reopen FlexSim.

Could you please quickly provide a fix ?

Because that bug will affect anyone who activates/returns a license in 25.0.3.

Re: Activation exception in 25.0.3

Jeanette_Fullmer — Wed, 12 Mar 2025 20:20:54 GMT

Hello @Clair A,

I was able to replicate this issue and submitted it to the development team for further investigation.

Re: Activation exception in 25.0.3

clair_augsburgerZGWRZ — Fri, 14 Mar 2025 08:40:12 GMT

Thanks Jeanette, I will accept the answer when the fix will be released.

Re: Activation exception in 25.0.3

jonah_kendellR47TC — Fri, 14 Mar 2025 21:41:47 GMT

This has been fixed in version 25.0.4 released today.