topic Re: Staff not moving during their shift in FlexSim Forum

Staff not moving during their shift

amyhyolee — Tue, 14 May 2024 15:22:29 GMT

[ FlexSim 21.2.4 ]

I've inputted the staff's work schedules and set them to work during their working hours, but most of the staff aren't working.

The model starts at 00:00, and patients start arriving at 5:30.

The staff who work until 6:30 are transferring patients, but those scheduled to work after that aren't transferring patients.

I'm not sure where the error is occurring. I'd really appreciate your help.

practice_v8.1.fsm

Re: Staff not moving during their shift

patrickABAWF — Tue, 14 May 2024 16:55:57 GMT

I think nobody does anything because there is no patient on List:WaitingPatients and so the tokens wait at the PullFromList.

I don't see anyplace where the patients are pushed to the list.

You need a PushToList for the patients to be on the list.

Re: Staff not moving during their shift

amyhyolee — Wed, 15 May 2024 07:27:04 GMT

@Patrick Cloutier , PushToList is in the Patien Flows.
Do you know what else is making staff not move during their shift?

Re: Staff not moving during their shift

patrickABAWF — Wed, 15 May 2024 21:12:24 GMT

At 6:00, for example, all the staff are in State: OffSchedule.

The red square indicate they are stopped and the state is OffSchedule:

And if I look at Staff8, for example, he is not scheduled to work until 9:

So the problem seems to be your schedules. The red is when they don't work.

Re: Staff not moving during their shift

amyhyolee — Wed, 15 May 2024 21:32:16 GMT

@Patrick Cloutier ,

As you said, I specified the working hours for the staff. So, each staff member has different working hours. Some work at 6 AM, some at 9:30 AM. However, the problem is that these staff members aren't transferring during their shifts. How can I make staff members transfer patients during their shifts?

Re: Staff not moving during their shift

patrickABAWF — Wed, 15 May 2024 22:28:17 GMT

From what I could see, at 6:00, they were all Offshedule.

Give me an example of a staff (which one) doesn't work when he should according to his schedule and tell me at what time. If he has a red square around him, it's because his timetable says he is off.

Re: Staff not moving during their shift

amyhyolee — Thu, 16 May 2024 01:53:09 GMT

@Patrick Cloutier ,

As seen in the image above, Tech 9 is on duty at 6:31AM (23487), but Tech9 is not transferring.

Re: Staff not moving during their shift

patrickABAWF — Thu, 16 May 2024 13:09:09 GMT

From what I understand, your Staff Process Flow only creates 2 tokens so it can only acquire 2 staff and so only 2 staff at a time are doing something.

Either you need to create more tokens or you rethink the Process Flow so that it creates a token whenever there is a need for a staff.

Re: Staff not moving during their shift

amyhyolee — Thu, 16 May 2024 17:27:38 GMT

@Patrick Cloutier ,

Thank you for your answer. Is there a easy way to fix this problem? I not sure why it's creating only 2 token.

Re: Staff not moving during their shift

patrickABAWF — Thu, 16 May 2024 21:15:46 GMT

The Source only creates 2 tokens. Each token acquires 1 Staff so only 2 staff can be acquired at any given time.

I assume by your question that you didn't create that processflow. If that's the case, I suggest you do the ProcessFlow Tutorials in Help/UserManual.

Re: Staff not moving during their shift

amyhyolee — Fri, 17 May 2024 02:17:45 GMT

@Patrick Cloutier, Thank you for your answer!!

Re: Staff not moving during their shift

amyhyolee — Fri, 17 May 2024 11:03:56 GMT

@Patrick Cloutier , If I change the Quantity to 27(total staff number), all the staff transfers patients. However, they are ignoring their schedule time. Do you know why they are ignoring their time table schedule?

Re: Staff not moving during their shift

patrickABAWF — Fri, 17 May 2024 14:06:35 GMT

I’m away without my computer so I can’t look at the model.

Maybe there are no more patients to treat.

Re: Staff not moving during their shift

priyankasgoudar33 — Mon, 20 May 2024 09:20:10 GMT

Hi @Amy, change the schedule source timing to 1 and check, has you have given 0 the model is somehow trying to execute token before the timetable and not able to execute the timetable.

Re: Staff not moving during their shift

amyhyolee — Tue, 21 May 2024 12:15:28 GMT

@mary Thank you so much! It works!!