Flexsim 26 object not visible / cannot be added on Windows ARM64 system

beatrice_lupi4 — Thu, 07 May 2026 13:37:30 GMT

Hi everyone,

I am having an issue with FlexSim on a Windows ARM64 laptop and I would like to understand whether this is a compatibility problem or if there is a possible fix.

My system:

Windows 11 ARM64
ARM-based processor (not x64 emulation hardware)
Educational license correctly detected
VPN connection through WireSock Secure Connect works correctly

The problem is the following:

FlexSim starts normally
The 3D view and grid are visible
The object library is visible
However, I cannot place any objects into the model (drag & drop does nothing)
Double-clicking objects also does not work
When creating a new model, I only see the unit of measure options; the default walking operator/avatar does not appear
Opening existing models also shows an empty 3D grid

This makes me think the issue may be related to:

OpenGL/rendering,
ARM64 compatibility,
or x64 emulation limitations on Windows ARM.

Has anyone experienced something similar on ARM-based Windows devices (in my case, Snapdragon)?
Is FlexSim officially supported on Windows ARM64?

Any suggestions would be greatly appreciated.

topic Flexsim 26 object not visible / cannot be added on Windows ARM64 system in FlexSim Forum

Flexsim 26 object not visible / cannot be added on Windows ARM64 system