topic Autodesk Construction Cloud connector not working in Data Exchange Forum

Autodesk Construction Cloud connector not working

c.schoneveld — Tue, 27 Jun 2023 10:22:13 GMT

When trying to connect with ACC in Power by im getting an error please review this issue asap as the whole compagny uses these dashboards.

Best Regards Chris

Re: Autodesk Construction Cloud connector not working

sameerjoshiAU81 — Tue, 27 Jun 2023 11:02:34 GMT

Hi Chris,

Sorry about the issue which you have encountered.

Can you please help us with information in order to understand application details -

1. Are you using any of the connectors mentioned in the url - https://apps.autodesk.com/BIM360/en/List/Search?isAppSearch=True&searchboxstore=BIM360&facet=&collection=&sort=&query=Data+exchange (please ignore last 3 entries)

2. How is the ACC integration with this connector ?

3. Few screenshots or a small video of the workflow (where you are facing issue) would be helpful. Also, any logs / errors information would be helpful.

Thanks.

Re: Autodesk Construction Cloud connector not working

c.schoneveld — Tue, 27 Jun 2023 11:14:55 GMT

Hello,

i have made a video, first i want to try to open my existing dashboard wich is connected with the use of the autodesk construction cloud connector.

you will see an error... yesterday it all worked fine..

second i will setup a new connection with the connector and at the end it gives also an error...

I hope you have enough information now.

Re: Autodesk Construction Cloud connector not working

sameerjoshiAU81 — Tue, 27 Jun 2023 11:40:31 GMT

Hello,

Thanks for the video. Looks like, its around ACC connector / PowerBI.

Our team looks after connectors mentioned here - https://apps.autodesk.com/BIM360/en/List/Search?isAppSearch=True&searchboxstore=BIM360&facet=&collection=&sort=&query=Data+exchange

Relevant team might look at this and get back to you.

Thanks.

Re: Autodesk Construction Cloud connector not working

Tobias_Hathorn — Mon, 02 Oct 2023 23:33:53 GMT

Hi @c.schoneveld - sorry for the error you were seeing related to ACC Connect and PowerBI - were you able to get your issue resolved? If not please send me a direct message and I'll connect you with that product team.