topic Re: Did they update the forum format? in Civil 3D Forum

Did they update the forum format?

Joe-Bouza — Thu, 14 Nov 2024 11:43:29 GMT

Kind of difficult with an iPhone

Re: Did they update the forum format?

VincentSheehan — Thu, 14 Nov 2024 13:03:08 GMT

Looks like it.

Re: Did they update the forum format?

ChrisRS — Thu, 14 Nov 2024 16:42:54 GMT

Your eyes are not fooling you.
I can not see a change.
I will forward this to someone who can provide answers,

{ UPDATE }

This is a test of a new forum design

It is an A/B test in which 50% of the users will see the new design and 50% will stick with the old design.

Here is a link to the announcement in the Community Forum

we-re-testing-a-new-forums-experience-feedback-welcomed

Re: Did they update the forum format?

Pointdump — Thu, 14 Nov 2024 15:08:15 GMT

I don't like it. Why they gotta mess with an old man like that.

Dave

Re: Did they update the forum format?

jroot — Thu, 14 Nov 2024 15:10:44 GMT

Hey, where is the... how do I see the... why are the...

Is there a box to check in Preferences for "Go back to how it was"?

Re: Did they update the forum format?

matt_anderson_pe — Thu, 14 Nov 2024 15:17:01 GMT

Very dedicated to use your phone with this forum...

Re: Did they update the forum format?

TerryDotson — Thu, 14 Nov 2024 16:04:14 GMT

Major DOWNGRADE, where is mark all read?

It wasn't broke, why fix it.

Re: Did they update the forum format?

Cadguru42 — Thu, 14 Nov 2024 16:20:05 GMT

@TerryDotson wrote:
Major DOWNGRADE, where is mark all read?

It wasn't broke, why fix it.

Autodesk's mantra: Fix what's not broken. Don't fix what's broken

😵

Re: Did they update the forum format?

ChrisRS — Thu, 14 Nov 2024 16:43:59 GMT

I updated post 3 with more information.

Re: Did they update the forum format?

amanda.k — Thu, 14 Nov 2024 16:52:16 GMT

Hey @Joe-Bouza (and all),

We are trying an A/B test to modernize some of the UX on the forums, make things you might be interested in easier to find, everything pretty much said in that screenshot that @ChrisRS very helpfully provided (thank you!).

The direct link to the announcement and official user feedback is located here: https://forums.autodesk.com/t5/community-announcements/we-re-testing-a-new-forums-experience-feedback-welcomed/td-p/13149437

You can also DM me, let me know by tagging me back into this thread, etc. We understand it's a big change and we have already heard about a bunch of UX designs that would make it a better experience for the user, and that's the gold of A/B tests, right? We launch something temporarily, update the design with the feedback, make it perfect, and then hopefully release something that's even better for you- we've been getting complaints on the UX of the current forums for years, and we're working to improve.

A pre-thank you for any constructive feedback! We are 👀 at every one.

Amanda

Re: Did they update the forum format?

jroot — Thu, 14 Nov 2024 17:20:50 GMT

I do not have permission to Reply on the provided link:

Re: Did they update the forum format?

cwr001 — Thu, 14 Nov 2024 17:27:57 GMT

The new design looks...off.

Some feedback points:

Make the first page the same width as when you click on a thread - it looks a bit cramped. Also get rid of "Trending" - there's way to little traffic here for it to make a difference, imho (or at least make "all" the default).

I think it would also help if the username of the person who started the thread wasn't written in bold like the name of the thread. Or maybe make the title of the thread a bit larger.

If you really want to change things, just copy the settings from the Dynamo forum - that one's way cleaner visually!

Edit:
There are also some issues with the rendering of the text. Some refreshes when clicking on your link display like that:

Re: Did they update the forum format?

jroot — Thu, 14 Nov 2024 17:31:23 GMT

Here is my 2 cents.
-When I go to the C3D forum I am looking to help people fix their problems. I want to see the latest posts with the newest on top. I do not need to start the forum page with "Trending", I want to see "All".
-As I scroll down I'm looking for topics that apply to my knowledge and also have zero or only a few responses. If there are already quite a few responses I think "somebody that knows is probably already providing the answer" and I move on.
-I don't want to just look at "Unanswered" posts because sometimes a topic will catch my eye and I'll want to read it even if it's been answered.
-I also like to see the numbers for the users instead of "advocate", "participant", etc. (not sure what those mean). The numbers are helpful in that my response to someone that is a 1 or 2 will probably be more detailed than to someone that is a 9 or above.
-I'm not sure I would ever "Upvote" a topic. If I have a similar question (is that what "upvote" means?) I'll just follow the topic and check back in if I'm curious.
-Were the C3D Announcements pinned to the top of the old Forum list? I tried to find it via the new one and could not (followed the link at this post: https://forums.autodesk.com/t5/civil-3d-forum/did-they-update-the-forum-format/m-p/13150804#M523425)
In short I guess I like the way the old forum worked.

Re: Did they update the forum format?

andrewpuller3811 — Thu, 14 Nov 2024 21:31:36 GMT

Additionally, there is a whole heap of wasted space at the top of the page when you open a post.

When i first opened this post, I though I had been misdirected to a wish list item as I did not seen the replies below the post and there was an upvote button.

Re: Did they update the forum format?

pendean — Thu, 14 Nov 2024 22:08:21 GMT

Everyone affected by it that has an opinion should provide that feedback here if you want it to be acknowledged

https://forums.autodesk.com/t5/community-announcements/we-re-testing-a-new-forums-experience-feedback-welcomed/td-p/13149437/jump-to/first-unread-message

HTH

Re: Did they update the forum format?

amanda.k — Fri, 15 Nov 2024 00:29:58 GMT

We are pulling and logging the feedback from here, too! I am going through and "liking" the post as the feedback gets input to the development team. You're more than welcome to log over in the other thread, too, but didn't want you to think this is wasted!

Thank you all for taking the time to give feedback - we really appreciate it.

Amanda

Re: Did they update the forum format?

Joe-Bouza — Fri, 15 Nov 2024 12:56:25 GMT

Nearly impossible to use an iPhone 😳😱😬

Re: Did they update the forum format?

Joe-Bouza — Fri, 15 Nov 2024 12:57:44 GMT

Where do you change from trending to all?

Re: Did they update the forum format?

Joe-Bouza — Fri, 15 Nov 2024 13:00:42 GMT

hard to press like button on iPhone . Teeny tiny …😂 Im old

Re: Did they update the forum format?

Pointdump — Fri, 15 Nov 2024 13:08:45 GMT

Hi Joe,
"Where do you change from trending to all?"
Dave