https://forums.autodesk.com/t5/civil-3d-forum/perpetual-licence/m-p/12977249#M11421 <P>Hi&nbsp;<a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/2040536">@Danny.Gaudet</a>, I hope you are doing well. My advice is to contact support. You can do it in the following link:</P> <P>Link: <A title="Contact Autodesk Support" href="https://www.autodesk.com/ca-en/support/contact-support" target="_blank" rel="noopener"><STRONG>Contact Support</STRONG></A>&nbsp;</P> <P>I hope this helps. Best regards!</P> Fri, 23 Aug 2024 14:07:17 GMT ecfernandez 2024-08-23T14:07:17Z https://forums.autodesk.com/t5/civil-3d-forum/perpetual-licence/m-p/12977171#M11420 <P>Hi,</P><P>&nbsp;</P><P>in 2019 we switched to subscription for the civil 3d product, but we had perpetual licences for the 2011 to 2018 versions. We recently changed TI services and the wiped two PC'S with old licences (used for simple drawings only) without getting the serial numbers or whatever is used to login. How can we recover the serial numbers for our old products, they don't seem to be on our autodesk account.</P><P>&nbsp;</P><P>Thank you</P> Fri, 23 Aug 2024 13:38:20 GMT https://forums.autodesk.com/t5/civil-3d-forum/perpetual-licence/m-p/12977171#M11420 Danny.Gaudet 2024-08-23T13:38:20Z https://forums.autodesk.com/t5/civil-3d-forum/perpetual-licence/m-p/12977249#M11421 <P>Hi&nbsp;<a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/2040536">@Danny.Gaudet</a>, I hope you are doing well. My advice is to contact support. You can do it in the following link:</P> <P>Link: <A title="Contact Autodesk Support" href="https://www.autodesk.com/ca-en/support/contact-support" target="_blank" rel="noopener"><STRONG>Contact Support</STRONG></A>&nbsp;</P> <P>I hope this helps. Best regards!</P> Fri, 23 Aug 2024 14:07:17 GMT https://forums.autodesk.com/t5/civil-3d-forum/perpetual-licence/m-p/12977249#M11421 ecfernandez 2024-08-23T14:07:17Z