topic Re: Can't uninstall Civil 3D in Civil 3D Forum

Can't uninstall Civil 3D

Anonymous — Tue, 21 Jan 2020 10:17:24 GMT

Win10 x64 1909 Pro on a home computer

Civil 3D 2020

When trying to uninstalling it, it shows an error:

Failed to load
c:\users\yingx\appdata\local\temp\_ai63d7.tmp\setup\contentpackui.dll (127)!

after press "OK", it shows another error:

ContentPackFinalize was not found in
C:\users\yingx\AppData\Loca l\Temp\_AI68D7.tm p\Setup\ContentPackUl.dll!

The reboot doesn't solve the problem.

How to solve it?

Re: Can't uninstall Civil 3D

wfberry — Tue, 21 Jan 2020 13:18:57 GMT

Just substitute 2020 for all 2019's for a clean uninstall.

https://knowledge.autodesk.com/support/civil-3d/troubleshooting/caas/sfdcarticles/sfdcarticles/2019-Resolving-installation-issues-with-a-clean-install-of-AutoCAD-Civil-3D.html

Bill

Re: Can't uninstall Civil 3D

lynn_zhang — Fri, 24 Jan 2020 06:20:18 GMT

Hello @Anonymous ,

Just checking to see if your problem has been solved. Did the response from @wfberry help answer your question? If yes, please click on the "Accept as Solution" button in his reply so this helps other users in the community find the solution too. Thanks!

Re: Can't uninstall Civil 3D

AllenJessup — Fri, 24 Jan 2020 13:41:43 GMT

This Microsoft tool might also help.

https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed