topic Re: trying to remove add-inn in Civil 3D Customization Forum

trying to remove add-inn

l_canning — Thu, 20 Feb 2025 22:00:01 GMT

i keep crashing and one of the comments from autodesk is to remove any Add-inns to see if they are causing the issue. I go to CUI and unload the two programs, save my workspace, but every time i crash again the two programs are there again and i have to remove them again. Dont want to fully delete until I'm sure they are the issue. i down loaded them from the autodesk app store.

Re: trying to remove add-inn

Jeff_M — Thu, 20 Feb 2025 22:11:27 GMT

They are probably being installed at runtime from an autoloader. Look for them as folders ending with .bundle in any of these folders:

C:\Users\<USERNAME>\AppData\Roaming\Autodesk\ApplicationPlugins

C:\Program Files\Autodesk\ApplicationPlugins

C:\Program Files (x86)\Autodesk\ApplicationPlugins

C:\ProgramData\Autodesk\ApplicationPlugins

If you rename the folder to remove the last e it will not be found and loaded

Re: trying to remove add-inn

Gil_C — Fri, 21 Feb 2025 12:42:20 GMT

Try starting the software in Safe Mode.

https://www.youtube.com/watch?v=fIqopXRE394&ab_channel=GilCordle

Re: trying to remove add-inn

l_canning — Fri, 21 Feb 2025 14:12:44 GMT

That worked, thank you