Cannot delete folder using Autodesk Desktop Connector

dzanta — Thu, 01 Feb 2018 13:45:14 GMT

Moderator....Please move this to the appropriate forum. This is a question regarding Autodesk Desktop Connector Application...NOT Autodesk Desktop App. Thanks!

If I am in Windows Explorer looking at my BIM 360 Team location, I can see all the folders/subfolders/content within my Project. I can create any folder and subfolder and drag/drop any files to those locations and they appear in the Project. I can verify this by going to the site and the new folders/subfolders/content show up.

However, I cannot delete any folders from Windows Explorer. I can delete the content within the folders/subfolders but when I try to select the folder and right-click to delete..there is no option to delete. When I select the folder and hit the DEL key on my keyboard...no go.

Anyone else notice this?

Re: Cannot delete folder using Autodesk Desktop Connector

scott.a.green — Fri, 02 Feb 2018 17:43:29 GMT

@dzanta

I'd be happy to answer your questions Dzan. Currently, deleting folders within the Desktop Connector in Windows Explorer is currently not possible. The folders are directly connected to your BIM 360 Team / Fusion 360 / and/or A360 Drive folders on the web and so you are able to create new folders in Desktop Connector but in order to delete the folder you must log into the service via the web and navigate to the appropriate folder, check the box next to hit, and then select the trashcan icon to delete it.

I would recommend nominating this as a feature request to our A360 Ideas forum. That forum covers customer improvement requests for A360 and BIM 360 Team.

Thank you,

-Scott

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Cannot delete folder using Autodesk Desktop Connector

Re: Cannot delete folder using Autodesk Desktop Connector