topic Re: Markups not visible when accessing file via link in B360D Transmittal in BIM 360 Support Forum

Markups not visible when accessing file via link in B360D Transmittal

jlane — Tue, 13 Aug 2019 13:43:19 GMT

After applying & publishing public markups to a drawing within a B360D Review process, we send a B360D Transmittal back to the Vendor.

We discovered that when the Vendor accesses the drawing using the link provided in the B360D Transmittal email (either clicking the Transmittal name, or the "View transmittal" button), the markups do not display. However, when they access the same file on B360D by navigating through Project Files, they are visible. The same behavior is true internally for members who apply markups.

Have we configured something incorrectly? Should not the published public markups be visible no matter how the drawing is accessed on B360D?

Thanks!

Re: Markups not visible when accessing file via link in B360D Transmittal

Anonymous — Fri, 16 Aug 2019 06:15:35 GMT

I am having the exact same issues. I truly hope that this is a setup done wrong on our side, otherwise it completely defeats the purposes of the entire review workflow, just to get to back to the vendor "without any of the markups".

Re: Markups not visible when accessing file via link in B360D Transmittal

Jason_Kai_Jiang — Fri, 16 Aug 2019 06:34:57 GMT

Hi @Anonymous and @jlane,

Thanks for the feedback.

Firstly, those are as designed behavior of transmittal -- markup panel is disabled when opening a document from transmittal link.

When users open the transmittal link, the opened document is the specific version. If the document version is upgraded, users will not be able to add markups on old document versions.

Secondly, could you please introduce the ideal transmittal workflow from your perspective?

Thanks and best regards,

Jason Jiang

Autodesk BIM 360 Document Management team

Re: Markups not visible when accessing file via link in B360D Transmittal

jlane — Fri, 16 Aug 2019 14:40:46 GMT

Hi Jason,

I have to agree with Diego, the current limitation seems to defeat the purpose. In my opinion, published public markups should be visible to anyone who has been given access to the file. I thought that's the purpose of specifying public vs. private.

Perhaps the default Transmittal behavior should be that public markups are visible, and private markups are not.

We have fully embraced the use of B360D Reviews, and is working very well... we love it! But it's an awkward conversation I have to have with each of our 100+ vendors on how they have to navigate to view the markups. The sooner we can fix this the better!

Thx for hearing us out Jason.

Re: Markups not visible when accessing file via link in B360D Transmittal

Anonymous — Mon, 19 Aug 2019 01:23:35 GMT

Hi Jason,

Thanks for getting back to us so quickly.

I couldn't agree more with @jlane. Review workflows working very well, but when an external party (i.e. vendor in this case) needs to formally receive the outcome of these reviews, the markups should be there by default.

In our industry is usually common to "stamp" vendor documents with Codes (1-5), ranging form acceptance, to request for revision to full rejection. So ideally, I would like to be able to stamp that on the drawings during the review process (currently I am not), so when the file is transmitted out, not only the vendor is able to visualise the review code through BIM360 Docs, but also to have it "stamped" on the drawings itself.

Hopefully we will see such features soon!

Tkx, Diego.

Re: Markups not visible when accessing file via link in B360D Transmittal

Anonymous — Tue, 20 Aug 2019 16:46:02 GMT

Yet another half-baked feature of BIM360 . . .

Has anyone figured a "hack" for this?

In Procore I used to receive shop drawings, mark them up and send them back, all tracked by Procore. Just looking to do the same here.

Are other users downloading, making markups in some other app, re-uploading and then transmitting? (ugh, so unbim)

Re: Markups not visible when accessing file via link in B360D Transmittal

Anonymous — Tue, 20 Aug 2019 17:18:41 GMT

FYI

Tried the Review feature as an alternate.

If the recipient printed the files the markups will show, if they download they will not.

Re: Markups not visible when accessing file via link in B360D Transmittal

Anonymous — Tue, 20 Aug 2019 22:42:23 GMT

@Anonymous couple of comments:

- Review workflow: you can markup all dwgs without any issues, publish the markups and they will be there if you print or export the files from BIM360D. If you "download source file", then your markups will not show.

- Transmittal: all the markups done in the step above disappear (no matter if printing, downloading) when you create a transmittal to send the files to another party either internal or external. And this is the main issue this thread is aiming to solve. Hopefully Autodesk will address this very shortly.

Re: Markups not visible when accessing file via link in B360D Transmittal

Anonymous — Tue, 20 Aug 2019 22:46:29 GMT

Potential workaround is to do all your markups during the review/approval workflow, then export all marked up drawings and do an "old school" transmittal via email to the interested party.

Doing this will completely ignore the transmittal feature in BIM360D though, and that's really what we don't want.

Re: Markups not visible when accessing file via link in B360D Transmittal

Anonymous — Tue, 20 Aug 2019 22:53:53 GMT

Thanks Diego, I agree. I come to that same conclusion daily. . . Autodesk needs to fix this.

You mention printing as an option. How does one print multiple sheets from BIM360?

Re: Markups not visible when accessing file via link in B360D Transmittal

cindy_palazzola — Mon, 26 Oct 2020 17:35:40 GMT

Great question! Has anyone been able to create a fix or a workaround for this? We are experiencing the issue. Thanks!

Re: Markups not visible when accessing file via link in B360D Transmittal

Anonymous — Wed, 19 May 2021 09:09:23 GMT

I have been raising this with Autodesk since the very first day they released the transmittal feature but they haven't taken any action or taken my feedback on board. It's a disater waiting to happen...........

Re: Markups not visible when accessing file via link in B360D Transmittal

sheena.dent — Wed, 17 Nov 2021 11:45:34 GMT

Ok so I guess this is still an ongoing issue

This has been ongoing for over 2 years now!!

Why is Autodesk so slow at incorporating comments into their software.

Re: Markups not visible when accessing file via link in B360D Transmittal

sheena.dent — Wed, 17 Nov 2021 11:47:03 GMT

I guess this is still an ongoing issue (for over 2 years now)

Is there any sign of a resolution coming from Autodesk

Thanks

Re: Markups not visible when accessing file via link in B360D Transmittal

anurathado — Fri, 26 Aug 2022 06:18:19 GMT

Hi Jason,

It defeats the whole purpose of sending marked up/ commented documents back to the sender via transmittals and they can't view on via transmittal but can only view in the folder. The recipient of the transmittal should be viewing the marked up document as what it is and not return back to the folder where the marked up documents are saved.

Is there a solution yet?

Thanks.

Re: Markups not visible when accessing file via link in B360D Transmittal

emodderman — Mon, 19 Dec 2022 20:34:07 GMT

Has anyone created an Ideas Forum post for this? Still looking for this solution.

Re: Markups not visible when accessing file via link in B360D Transmittal

georgios_fasouliotis — Mon, 27 Nov 2023 11:43:47 GMT

Hi!

So, I had similar issues where I couldn't see the published markups at all when in review mode but also I couldn't see "as active" any of the markups on the "markups" list.

After trying everything, what worked for me was to remove my account from the "Members" of the BIM360 documents suite and I had a colleague invite me back in as "project admin".

Now I can see everything as normal and I can also edit or archive (delete is not option) all the markups in the drawings.

SO PLEASE TRY THE ABOVE SOLUTION if nothing else seems to work.

I hope it helps

Re: Markups not visible when accessing file via link in B360D Transmittal

sheena.dent — Mon, 27 Nov 2023 12:35:30 GMT

I mark up the relevant document with the approval outcome, comments and attach mark up (if available)

I then send this information out to everyone who needs to know including subcontractor using a Review Workflow

This also updates the status in BIM360 at the same time

Re: Markups not visible when accessing file via link in B360D Transmittal

Harry_Wilde6ZXVT — Wed, 28 May 2025 15:19:11 GMT

This is still an issue we're encountering in our 2025 project, has there been any solution?

Re: Markups not visible when accessing file via link in B360D Transmittal

vprashanthXHQ2W — Wed, 22 Jul 2026 10:31:09 GMT

Hi jlane

I totally agree with you

It is much needed feature for adoption, currently I tell vendors to navigate the files from the project files to create and view markups to give their comments which is very weird and defeats the purpose of transmittal. Alternatively, if i use the review workflow, i can't send to multiple steakholders at once. Parallel reviews also does not solve the purpose.

I request autodesk to enable markups, issues, stamps to be visible in transmittal.