topic Re: (Error code: 232011) - This video file cannot be played. in BIM 360 Support Forum

(Error code: 232011) - This video file cannot be played.

Anonymous — Tue, 18 Feb 2020 11:58:41 GMT

Hi,

I am attempting to learn BIM360 but some, not all, of the training links return an error message. I am logged in to the skilljar URL. I attached a screen shot and the error message is as follows: "This video file cannot be played. (Error code: 232011)"

Here is the link: https://learnbim360.autodesk.com/document-management/120971

Re: (Error code: 232011) - This video file cannot be played.

renata.demuro — Tue, 02 Jun 2020 17:21:04 GMT

Hi @Anonymous,

Thank you for your post! I see you originally asked this question in February. Are you still having access issues to those videos? I just tested on my end and as long as I was logged in to my Autodesk Account and registered for the course, I had no issues playing the videos.

If you are still having issues, try clearing the cache/cookies on your internet browser and then giving it another shot!

If this answers your question, please click the "Accept Solution" button so others may benefit from your post. If not, I'm here and happy to answer any questions. Thanks!

Re: (Error code: 232011) - This video file cannot be played.

Anonymous — Mon, 08 Jun 2020 13:30:44 GMT

I cleared my Cache and retried.

The following video links DO work:

https://learnbim360.autodesk.com/document-management/120969

https://learnbim360.autodesk.com/document-management/120972

https://learnbim360.autodesk.com/document-management/390938

The following video links do NOT work:

https://learnbim360.autodesk.com/document-management/120970

https://learnbim360.autodesk.com/document-management/120971

I hope this detailed feedback is helpful to figure out why some videos do not work for me.

Take care,

Tim

Re: (Error code: 232011) - This video file cannot be played.

renata.demuro — Mon, 08 Jun 2020 22:27:29 GMT

Hi @Anonymous ,

Thank you for letting me know! I have a few more troubleshooting ideas:

Make sure that any ad/pop-up blockers are disabled for the site.
Which internet browser are you using? Have you tried using a different browser?
If using a VPN, try turning it off and then accessing the videos.

Please let me know if any of the above steps help and we can take it from there. Thanks!

Re: (Error code: 232011) - This video file cannot be played.

Anonymous — Tue, 09 Jun 2020 18:26:47 GMT

I am using Chrome for my browser. My IT group performed a lot of work on my laptop yesterday so I have no idea why all the video links are now working.

Re: (Error code: 232011) - This video file cannot be played.

renata.demuro — Tue, 09 Jun 2020 20:06:37 GMT

Hi @Anonymous ,

Hmm, not sure what the real fix could have been. But however it was resolved, I'm glad to hear the videos are working for you!

If you have any issues with them in the future, feel free to respond in this thread again. Otherwise, have a great rest of your week :).

Re: (Error code: 232011) - This video file cannot be played.

Anonymous — Thu, 31 Dec 2020 04:08:31 GMT

This is a query posted online by a concerned user who was not able to play certain videos on the system. Well, apart from Chrome, the videos not playing issue can also be encountered on Android phones or other browsers as well. Since there could be all kinds of reasons for this, we need to first diagnose the problem and later resolve it. If you are also then read this extensive guide and fix this recurring problem on your device.Myhr employee login

Re: (Error code: 232011) - This video file cannot be played.

Anonymous — Mon, 13 Sep 2021 10:45:33 GMT

Expanded support for BIM 360 models, a new user interface, and more 1:1 AR options unlock greater collaboration opportunities for designers and stakeholders to conduct real-time BIM design reviews and project coordination.

Unity Reflect is a BIM design sapcebar counter and coordination solution that connects all project members on one immersive, collaborative, real-time platform regardless of device, model size, or geographic-location. You can transfer your BIM data into real-time 3D experiences on a range of devices in augmented reality (AR) and virtual reality (VR) to bridge the gap between design and construction.

Re: (Error code: 232011) - This video file cannot be played.

Anonymous — Mon, 13 Sep 2021 11:49:07 GMT

Autodesk, Inc. is an American multinational software corporation that makes software products and services for the architecture, engineering, spacebar counter construction, manufacturing, media, education, and entertainment industries.