topic Re: Getting Error with Code (400) in BIM 360 Glue Forum

Getting Error with Code (400)

Anonymous — Tue, 01 Dec 2015 11:50:17 GMT

Hello,

I'm getting this error when trying to log in --> ERROR: The remote server returned an error: (400) Bad Request.

I used to work with the software just fine. I don't know what happened to initiate this error!

Note: I can still use BIM 360 GLUE on my iPad with the same login information.

Regards,

Mostafa Saber

Architect / BIM Coordinator at NAGA Architects

Re: Getting Error with Code (400)

anil_mistry — Wed, 02 Dec 2015 21:01:02 GMT

Hello Mostafa,

Thank you for participating in our community!

Since, this requires further troubleshooting therefore I logged support case in your behalf and one of our support specialists will guide you further.

Thank you and have a great day!

Best regards,

Re: Getting Error with Code (400)

anil_mistry — Thu, 03 Dec 2015 14:17:11 GMT

Hello Mostafa,

Correcting system time this issue was resolved.

Per your support case it appears that this issue has been resolved. Please, let us know if you have any further questions or concerns.

Thank you and have a great day!

Best regards,

Re: Getting Error with Code (400)

CalebRCox — Tue, 09 Feb 2016 20:56:07 GMT

I also am getting an ERROR CODE 400 and I am wondering how I can fix this. See below.

Re: Getting Error with Code (400)

CalebRCox — Tue, 09 Feb 2016 21:02:11 GMT

I also can access models on my ipad but not on my windows 8 pc.

Re: Getting Error with Code (400)

Anonymous — Wed, 10 Feb 2016 05:46:56 GMT

hi CalebRCox,

Just check your system time. If your system time is + or - 10 minutes than server time, it will generate this error. By simply adjusting my PC time, the error disapeared. Note that you don't have to be on the same time zone with server or other BIM users.

I hope this helps.

Mostafa

Re: Getting Error with Code (400)

CalebRCox — Thu, 11 Feb 2016 14:14:31 GMT

Wow! Thanks so much that solved the problem! LOVE the simple fix

Caleb Cox