topic Re: Read the property form forge viewer. It is giving the error 'Failed to load properties' in BIM 360 API Forum

Read the property form forge viewer. It is giving the error 'Failed to load properties'

chkj — Thu, 07 Jan 2021 13:45:48 GMT

Read the property form forge viewer on onloadingfinished, while loading multiple models it is giving the error 'Failed to load properties' on the first time.

Re: Read the property form forge viewer. It is giving the error 'Failed to load properties'

mikako_harada — Fri, 08 Jan 2021 05:36:32 GMT

If it is happening, it could be a timing issue. I found the similar inquiry on stack overflow and my colleague who is the expert of viewer listed a possible cause:

https://stackoverflow.com/questions/64153407/autodesk-forge-how-to-get-properties-of-multiple-selected-objects-synchronousl

Please note that support for Forge API is mainly on stackoverflow which is a popular community discussion platform among coders. if forge platform side and not BIM 360 specific API question, feel free to use stackoverflow:

https://forge.autodesk.com/en/support/get-help

I also put some visuals how to use them here:

https://fieldofviewblog.wordpress.com/2016/10/27/where-to-get-help-about-forge/

Re: Read the property form forge viewer. It is giving the error 'Failed to load properties'

chkj — Tue, 12 Jan 2021 15:41:51 GMT

Thanks,

We are using getBulkProperies method, it is taking the time for fetching the property of each model(we are not getting all model property).

Do you have any other Idea of getting the property of models after loading the multiple models on the viewer(OnLoadFinished)?

Re: Read the property form forge viewer. It is giving the error 'Failed to load properties'

chkj — Wed, 13 Jan 2021 08:31:20 GMT

Thanks.

I get the solution to this problem.