topic Re: Installing Trueview in Citrix in Autodesk Viewers Forum

Installing Trueview in Citrix

Anonymous — Thu, 16 Sep 2010 16:07:06 GMT

Is the installation of Trueview in Citrix possible and/or supported? I can't seem to find any documentation or support for it. Any help or suggestions would be greatly appreciated. Thanks!

Re: Installing Trueview in Citrix

Shawn_Niles — Tue, 21 Sep 2010 19:58:32 GMT

TrueView is not supported on Citrix XenApp or XenDesktop. Using Citrix XenApp requires the purchase of a Network type that includes an a End User License Agreement addendum granting the legal privilege to self host the application with Citrix Self Hosting. Otherwise it will violate the End User License Agreement.

Re: Installing Trueview in Citrix

bherber — Tue, 22 Feb 2011 14:53:05 GMT

Kevin: i have been fighting this battle for a while, sad to say, just use solidworks Edrawings application. it is very lightweight, free, and works well. They also have an API option. I hope Autodesk see this big hole they need to fill. Maybe they could update Voloview.

Re: Installing Trueview in Citrix

Anonymous — Sun, 17 Apr 2011 15:31:26 GMT

Shawn, Just to clarify:

1. Is DGW TrueView 2012 and Design Review supported on Citrix?

2. Is so what type of "Network Licensing" is requird? or just contact a account manager?

Re: Installing Trueview in Citrix

DouglasLauritsen — Mon, 25 Apr 2011 15:34:02 GMT

With the recent Citrix Ready release of Autodesk Revit 2012 and additional Citrix Ready AutoCAD verticals I have asked the product managers about this. This information is based on their response and technical information known to us here at Autodesk:

Autodesk Trueview:

Using Autodesk TrueView on XenApp or XenDesktop is not a violation of the end user license agreement.

Autodesk TrueView has not been tested on XenApp or XenDesktop. It is therefore not supported on XenApp or XenDesktop.

Users have reported successful implementation of Autodesk TrueView on both XenApp or XenDesktop.

Autodesk Design Review:

Using Autodesk Design Review on XenApp or XenDesktop is not a violation of the end user license agreement.

Autodesk Design Review was tested on XenApp 4.5. Autodesk Design Review has not been tested on XenApp 5.0 or 6.0 and is therefore only supported on XenApp 4.5. Autodesk Design Review has not been tested on XenDeskitop.

There should not be any problems using Autodesk Design Review on XenApp 4.5, 50, or 6.0. You may need to use the post install scripts to configure additional users.

http://support.autodesk.com/getdoc.asp?id=TS14669228

Re: Installing Trueview in Citrix

Anonymous — Thu, 05 May 2011 13:43:56 GMT

Hi Douglas,

Thank you for your clear and quick response. You have efficiently clarified an area of uncertainly that has persisted for some time.

Re: Installing Trueview in Citrix

Anonymous — Thu, 05 May 2011 14:23:26 GMT

To continue this thread...

Dear All,

We are runing a Citrix environment consisting of Windows 2003 Servers and Presentation Server 4.5.

I have been trying to install and configure DWG TrueView 2012 for my customers in house:

DWG TrueView installs fine and I am able to run it initially as an administrator. Now when I run the application on a published Desktop or published application for my cutsomers I experience an issue. On intial launch the application attempts to perform an mini configuartion update. It downloads a large amount of data files into the users profile and updates user hive of the registry (no big problem here). Unfortunately it also appears to install information into the HKEY_CLASSES_ROOT of the registry hive which needs admin rights. The application exits immediately and I get an error to say user to not have sufficient access rights.

Has anyone managed to circumvent this problem or is there installation or configuration guide for Terminal Server available?

Thanks in advance

Mark.

Re: Installing Trueview in Citrix

Anonymous — Thu, 19 May 2011 09:18:58 GMT

Hi Mark

I don't know if you're still trying to get this to work but I've used the following post from DanS_Carte with great success in the past - if you've got lots of users then you'll want to script it. I've used this with Server 2003, PS4.5 and TrueView 2009 and it works fine. I haven't tried it with the latest version of TrueView but hopefully it will work.

http://forums.autodesk.com/t5/DWG-TrueView/Multi-user-useage/td-p/1545195

Cheers

Phil

Re: Installing Trueview in Citrix

Anonymous — Thu, 16 Jun 2011 15:39:47 GMT

I have tried Phil's recommendation of using DanS_Carte's post. Unfortunately it doesn't seem to be working.

I have Googled to the end of the Internet and have found absolutely no resolution yet. Working on Binging a solution, but will probably reach the end as well.

Called Autodesk and they were about as helpful as a 7 year itch.

Thanks.

John

Re: Installing Trueview in Citrix

Anonymous — Thu, 16 Jun 2011 15:54:58 GMT

Hi John

Just out of interest what version's of TrueView & Citrix are you using?

cheers

Phil

Re: Installing Trueview in Citrix

Anonymous — Thu, 16 Jun 2011 16:20:03 GMT

Phil,

I'm running Citrix 4.5 on Windows 2003.

I have made a little headway I think, still testing though.

It seems if you add the Trueview user to the local admin group of the server it works. I have done it with one test account and now working on another.

Thanks!

John

Re: Installing Trueview in Citrix

Anonymous — Thu, 16 Jun 2011 16:26:50 GMT

Hi John

Are you using TrueView 2012?

I haven't tried it with this version but I have it working using 2009 without needing to add the users to the local admin group.

Let me know how you get on.

cheers

Phil

Re: Installing Trueview in Citrix

Anonymous — Thu, 16 Jun 2011 17:36:29 GMT

In production I have 2009 working fine.

But I am testing 2012 since 2009 won't read native saved drawings from CAD 2011.

Thanks.

John

Re: Installing Trueview in Citrix

carsten.siemer — Tue, 09 Aug 2022 14:14:46 GMT

Hi,

had anyone a solution for the actually Version of DWG Trueview.

Re: Installing Trueview in Citrix

pendean — Wed, 10 Aug 2022 12:54:22 GMT

@carsten.siemer you mean you are still using DTV version 2012 or older today in the year 2022?

Or were you trying to ask something more detailed but what you wrote came out instead?