topic Re: Public beta: Get more control with scheduled updates in Autodesk Access Forum

Public beta: Get more control with scheduled updates

danny.polkinhorn — Thu, 20 Nov 2025 20:48:32 GMT

We know that admins want more control over when updates land for their users. Starting November 20, we’re opening a public beta for scheduled updates, so you can plan rollouts on your terms. Sign up here!

See it in action

What it means for you:

Activate updates your users need from a single place
Pilot with early adopters before you roll to everyone
Set up an update schedule so the right users get the right update at the right time

The public beta is open to all tech admins – this feature can help teams of any size, from a few users to organizations with thousands of users.

Join the public beta today

Re: Public beta: Get more control with scheduled updates

Simon_Weel — Mon, 24 Nov 2025 07:50:16 GMT

Watched the clip. Is there any way to check the update status on all machines?

Re: Public beta: Get more control with scheduled updates

danny.polkinhorn — Mon, 24 Nov 2025 17:46:36 GMT

Hi Simon, I can't say much here other than there are clues in the video, specifically the "History" tab.

Re: Public beta: Get more control with scheduled updates

Simon_Weel — Tue, 10 Feb 2026 09:37:55 GMT

It's out of beta and available to all of us. Being a critic of Access, I feel obliged to give the latest version a go. Scheduling updates is a step in the right direction. Installed the latest AODIS and Access; created a policy with me as the only user. Couple of things.

According to the help text, when running Access, there should be a View Schedule button. It's not there. When I check AdskAccessCore.log it does list the schedule.

It can't install all updates. There's a quite extensive list of program's that cannot be updated by Access. IMO, that's big thing.

It will only install updates for the current and three previous versions. Now here's the thing. When we use Revit for a project, we'd like to stick with the initial version. So a project set up using Revit 2025 will use Revit 2025 throughout the whole process. Sometimes, a project will run for years. Access will stop serving updates for Revit 2025 in 2029. And if you by that time replace a pc and install Revit 2025, it will not receive the 'old' updates from Access. Meaning you have to stash away updates for all software versions you use. This should be mentioned in the manual.

Last point: Update status. There doesn't seem to be a way to check which pc's received updates.

Re: Public beta: Get more control with scheduled updates

danny.polkinhorn — Tue, 10 Feb 2026 17:40:04 GMT

Hi Simon,

Appreciate the honest feedback, and you've called out some areas that are gaps we want to fill. Hopefully there are things you like as well. 🙂

View Schedule should be in the upper left in version 2.21. If not, can you send the AdAccessUI.log to me?
We don't currently support full product installs in Access, and that's the next major thing on our list. Likely some products you have, like Revit, are supported. It requires technical and UI changes for optional applications, installation path, error messages, etc that we don't need for updates. Once we have that, we can support full installers as updates. The full list of unsupported products is here.
Unsupported versions. A better way to handle this is to create a Custom Install that includes the latest updates and use that for all your older product installations. Our policy is to only provide updates for supported versions: current and three prior versions. Late February/early March is the best time to create these for your products, especially 2023 products (in 2026).
Update Status: The History tab was a quick first release. We'll provide more details about specific users in a future update.

Re: Public beta: Get more control with scheduled updates

Simon_Weel — Wed, 11 Feb 2026 09:03:05 GMT

Find the most recent logs attached. I note some warnings and errors.

About the unsupported versions - my remark is more about documentation. A recurring question in the Installation forum is where can I download version x? Folks who initially use the Web Installer and a couple of years later need to reinstall their software. So they visit their Autodesk Account only to find the specific, no longer supported, version is missing.

I do wonder how updates get installed - are they installed from the web or are they downloaded to the local machine?

Re: Public beta: Get more control with scheduled updates

danny.polkinhorn — Fri, 13 Feb 2026 18:42:54 GMT

Hi Simon, I see that you have 2.21 installed, but you don't have any schedules. Did you set up a policy for yourself in Account?

Updates are installed downloaded locally first, then installed.

Re: Public beta: Get more control with scheduled updates

Simon_Weel — Mon, 16 Feb 2026 13:12:00 GMT

I created a Policy in the corporate account. Added my personal Autodesk account as 'Assigned user'. As mentioned, Access doesn't show the 'View Schedule' button. But if I take a look at AdskAccessCore.log stored in my Windows profile, I do see the schedule:

"allow_early_manual_update" : "false", "is_no_update" : "false", "policy_id" : "eb9550d1-2a1f-4a77-9528-21846342a589", "products" : "ACD:2026,NAVMAN:2026,RECAP:2026,RVT:2023,RVT:2024,RVT:2025,RVT:2026", "program_day" : "WEDNESDAY", "program_hour" : "2200", "program_month" : "FIRST", "program_type" : "WEEKLY", "program_week" : "SECOND", "user_id" : "blabla"

Then I made a change in User Management; created a new group for updates. Made my personal account a member of this group and modified the Update policy to use this new group as 'Assigned user'. But it doesn't make a difference..

Re: Public beta: Get more control with scheduled updates

jlapcewich — Thu, 19 Feb 2026 19:44:42 GMT

I've got the same issue as Simon. I'm on the most current version as far as I can tell 2.21.0.559 and have no Scheduled or Unscheduled options. Even downloaded the version from Autodesk and reinstalled. I've created a schedule and added only myself to it for now to test and see if anything will happen.

Re: Public beta: Get more control with scheduled updates

MichaelWolfenden7951 — Tue, 24 Feb 2026 04:54:45 GMT

Is there a list of unscheduled updates that will be visible to users to install

I was led to believe there wouldn't be any updates shown unless we approve them.

in the unscheduled tab, there are updates not listed in the portal

will odis and access components be self updating?

Re: Public beta: Get more control with scheduled updates

Simon_Weel — Tue, 24 Feb 2026 09:33:29 GMT

I managed to get it working. I was creating a service request and then you have to get past the Autodesk Assistant. So when it popped up, I responded Autodesk Access does not show scheduled updates. And then the usual response is a load of stuff pulled from the knowledge base. It made some suggestions, which I followed thinking it wouldn't solve anything, but low and behold! It did the trick! This is the first time the Autodesk Assistant actually solved a problem!

This is the part that solved my problem, skipping the last step about Identity Services:

Resync or repair Access if it’s showing wrong information
- Close Access, end “Autodesk Access Core” (and Identity Manager if present) in Task Manager, then rename/delete these on the client and restart Access: C:\ProgramData\Autodesk\ODIS\metadata\Assets (or Assets.old) and C:\ProgramData\Autodesk\ODIS\LocalCache.db (or Local_cache.db.old). Also remove idServices from %localappdata%\Autodesk\Identity Services. Wait a few minutes for resync. If problems persist, update or reinstall Autodesk Access.

Re: Public beta: Get more control with scheduled updates

jlapcewich — Tue, 24 Feb 2026 14:11:06 GMT

Mine finally updated too. Tried some testing but running into issues. History does not show anything at all, and what are the requirements of the users in order for the updates to run? Does the machine just need to be on and connected to the internet, or on and connected but users need to be signed in but the machine can be locked? The video didn't explain any of that. If there is better information located somewhere?

Re: Public beta: Get more control with scheduled updates

Simon_Weel — Tue, 24 Feb 2026 14:38:26 GMT

See this: Autodesk Access Help | Controlling updates in Access | Autodesk

It reads:

Starting date and time
You will want to choose a date and time for your users that is least disruptive, but also has the highest likelihood of the user’s devices being on and available for updates. You might choose an evening during the week, or mid-day when users are typically at lunch. The devices need to be on and with all products closed to be most successful. The time you choose is the local time on the users' device where Access will install updates, ensuring users in global time zones are not disrupted. For example, a 10pm start time would be 10pm GMT for users in London, and users in New York will start at 10pm New York time.

If the user misses a scheduled update window because their device wasn’t on, or products are left open, Access will retry at the same scheduled time the following day, and for two more days after that. Beyond the three extra days, users will be notified that they missed the window, and they will be able to install the updates manually.

Users can postpone a scheduled update window if they have a project deadline or similar circumstance where they don't want the updates to occur on their device. If they postpone, it will attempt to install the following day at the same schedule time. They can postpone up to three times over three days, and cannot postpone further.

I just realise there's a major flaw - update policies are tied to a user instead of machines. For testing, this is ok. But in a production environment, you want all machines updated (at the same time, preferably), regardless who's logged on. Especially since you can have more machines than users. And some updates need to be installed on all machines at the same time. Like those for Revit - Revit doesn't always play nice with work shared projects if machines run different builds.

Re: Public beta: Get more control with scheduled updates

jlapcewich — Mon, 02 Mar 2026 23:07:42 GMT

Looks like the RealDWG Shared updates are not being scheduled? RealDWG Shared 2026.1.1 Update is listed under Unscheduled.

Re: Public beta: Get more control with scheduled updates

jlapcewich — Tue, 17 Mar 2026 14:41:30 GMT

And the new 2023.1.9 Update is listed under Unscheduled, even though we have 23-26 all selected for updates. Is there a setting I'm missing for this?

Re: Public beta: Get more control with scheduled updates

danny.polkinhorn — Tue, 17 Mar 2026 14:50:20 GMT

Hi Joe,

We are working on getting RealDWG Shared back in schedules. It shouldn't be schedule-able as a Plugin, but there's a data issue we need to address with the AutoCAD team in a future update.
Not sure which product the "2023.1.9" update is for, but in some cases, like Revit, the product team may not enable older product releases to schedule updates because of a technical issue. In Revit's case, they had some install corruption issues with early 2023 and 2024 updates and preferred that they not be scheduled to avoid these issues.

Re: Public beta: Get more control with scheduled updates

jlapcewich — Wed, 18 Mar 2026 14:50:14 GMT

It's an update for Revit 2023. So, I should assume that for Revit 2023 and 24 those updates will not be scheduled probably? Also, for the History tab, I can see the Success and Fail percentage, but are there plans to show either the users that failed/missed or the device name so I can see who failed/missed the updates.

Re: Public beta: Get more control with scheduled updates

colinSRA — Wed, 25 Mar 2026 16:52:00 GMT

I'm testing scheduled updates, but not having much luck: Autodesk Access does not seem to pick up any changes to the update policy?

I created one policy, added Revit 2024 and 2026, then removed 2026 (changed my mind).
The policy shows "Autodesk Components" and "Revit 2024" as selected.
On my test machine, Autodesk Access shows Revit 2024 and 2026 as Scheduled.
And everything else (Autodesk Components) as Unscheduled.

Also: when I edit the policy, the earliest choice of Start Date is 2 days from now. So every time I change a setting, I have to wait 2 days to see if it works...?
(I must be missing something(s)...)

Re: Public beta: Get more control with scheduled updates

jlapcewich — Wed, 25 Mar 2026 18:24:07 GMT

From what we have seen, changes to schedules seem to take up to a day to reflect. We also saw the 2-day out Start Date when we were creating schedules. Never saw anything for Revit 2024 since we were already up to date on those patches before we started testing things.