topic Re: Can't open Autodesk Access in Autodesk Access Forum

Can't open Autodesk Access

hooikim0321 — Fri, 18 Aug 2023 09:41:22 GMT

After downloading, the Autodesk Access can't open, received the following prompt:

When I check the task manager, only Autodesk Desktop Licensing Service.exe can be found. Anyone can help with this issue? Thanks

Re: Can't open Autodesk Access

pendean — Fri, 18 Aug 2023 14:31:04 GMT

Restart your PC and try the installation again if it still will not start?

Re: Can't open Autodesk Access

hooikim0321 — Sat, 19 Aug 2023 06:02:22 GMT

Hi, I tried a few times but nothing works.

Re: Can't open Autodesk Access

Simon_Weel — Mon, 21 Aug 2023 14:27:58 GMT

Are there any files / folders in the path specified by the error?

Edit: BTW - there's not much use for Autodesk Access at the moment. It's flaky at best, so you might save yourself a lot of hassle to get it working only to find out it doesn't work as expected....

Re: Can't open Autodesk Access

hooikim0321 — Tue, 22 Aug 2023 05:38:59 GMT

Hi, the file mentioned in the error is "AdskAccessCore.exe". However, it still show the same error when I click on it. I need to solve this issue cuz when I couldn't download Maya.

Re: Can't open Autodesk Access

hooikim0321 — Tue, 22 Aug 2023 05:37:35 GMT

The autodesk window will auto closed after 2-3 sec. I have tried for few times, but still same.

Re: Can't open Autodesk Access

Simon_Weel — Tue, 22 Aug 2023 07:43:38 GMT

So you try to install Maya, which fails because Autodesk Access won't install? Check 'Programs and Feature' to see if Autodesk Access is in the list of installed programs. If so - remove it and try the installation again.

If that doesn't work, you could have a look at setup.xml (create a copy first) with Notepad and see if there's a section about Autodesk Access. If so - delete that section, save the xml and try again.

There are many xml files involved in an installation, so I'm not sure if this is the one containing Autodesk Access.

Re: Can't open Autodesk Access

hooikim0321 — Tue, 22 Aug 2023 08:35:46 GMT

Hi, only these two found in the list of installed programs. May I know which should be remove?

Re: Can't open Autodesk Access

Simon_Weel — Tue, 22 Aug 2023 09:59:43 GMT

Those are not about Autodesk Access. Since it's not listed in Programs and Features, it's going to be more difficult to solve. What you could try is to install Autodesk Access on it's own and if success, then try Maya again.

If it doesn't work, you either have to modify the xml file as I described earlier, or you have to remove all Autodesk Access files / folders / registry settings of the failed install 'by hand'. BUT. Autodesk Access is part of the Autodesk installer.

If you don't have any other Autodesk programs installed, you could use this article to completely remove all Autodesk stuff and then try again.

Re: Can't open Autodesk Access

hooikim0321 — Sat, 26 Aug 2023 08:12:01 GMT

Hi, I tried reinstall the Autodesk completely, but it still not works. About the xml file, is it for Maya? I can't find Autodesk section in the Maya setup.xml.

Re: Can't open Autodesk Access

zurapantsulaia22 — Fri, 11 Oct 2024 09:41:14 GMT

hello, i wonloaded autodesk acces and it doesn't initialize the installer, please help me