topic Cant Log In in ACAD MAP in AutoCAD Map 3D Forum

Cant Log In in ACAD MAP

gmeinero — Fri, 29 Oct 2021 20:01:57 GMT

im pretty sure there's another post with this issue but i couldn't find it.

I cant log in, when i click nothing happens.... already tried renaming or erasing "Web Services" folder any suggestions ?

Re: Cant Log In in ACAD MAP

rkmcswain — Fri, 29 Oct 2021 20:08:38 GMT

Is this a network license (in which case you do not have to log in)

Or a subscription/rental plan? (in which case, IDK how it's working)

Re: Cant Log In in ACAD MAP

gmeinero — Fri, 29 Oct 2021 20:13:58 GMT

It is a networked license

Re: Cant Log In in ACAD MAP

rkmcswain — Fri, 29 Oct 2021 20:44:45 GMT

Makes sense. Is there some reason you want to log in?

We remove the entire Infocenter.

Re: Cant Log In in ACAD MAP

gmeinero — Fri, 29 Oct 2021 20:55:55 GMT

i want to use geomap service

Re: Cant Log In in ACAD MAP

rkmcswain — Sat, 30 Oct 2021 00:16:03 GMT

You may have told the dialog to not show any more.

Follow the instructions here to make the dialog show again.

Once you have a coordinate zone defined and attempt to turn on the Bing maps/images, it should prompt you to sign in again.

Re: Cant Log In in ACAD MAP

gmeinero — Sat, 30 Oct 2021 19:41:50 GMT

not working. Tried to show every dialog box but not working. I have coordinate zone defined, export to kml is working fine.
Right now Im trying other app like plex-earth 5d 😓

Re: Cant Log In in ACAD MAP

ChicagoLooper — Sat, 30 Oct 2021 21:08:21 GMT

Have you assigned a coordinate system to your drawing? Was it a projected coordinate sys or geographic coordinate sys? Projected CS will give your drawing a basemap such as Bing aerial imagery, a geographic CS won’t.

What CS did you assign? When looking at the image in your original post, it doesn’t indicate a coordinate system has been assigned.

Re: Cant Log In in ACAD MAP

gmeinero — Sat, 30 Oct 2021 23:07:30 GMT

Im using projected coordinates, i know the screen capture doesnt have one, but i wanted to show the dialog at the top. thanks

Re: Cant Log In in ACAD MAP

Pointdump — Sun, 31 Oct 2021 06:36:11 GMT

Hi @gmeinero,
Have you tried signing in with Autodesk Desktop App?
Dave

Re: Cant Log In in ACAD MAP

ChicagoLooper — Sun, 31 Oct 2021 14:03:15 GMT

I agree with @Pointdump to sign in using the Desktop app. Just as long as the app has not been uninstalled or is corrupted.

Re: Cant Log In in ACAD MAP

gmeinero — Sun, 31 Oct 2021 14:33:11 GMT

thanks that worked, thanks everyone