topic Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER in AutoCAD for Mac Forum

AUTOCAD LT 2023 ON MAC - XREF MANAGER

jamesQXZFX — Tue, 24 May 2022 13:46:54 GMT

Is anybody else having an issue with the xref manager not showing any xrefs in the drawings after they have been open for a short while? i have to keep closing my drawings down and opening them back up so the xrefs refresh!

Is there a fix for this issue or should i just reinstall the software?

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

maxim_k — Tue, 24 May 2022 14:00:28 GMT

Hi @jamesQXZFX .

There were reports here on the Forum about problems with external references in AutoCAD LT.

Do you mean they don't refresh? Or you cannot see them at all?

Where are these external references located? On local disk or on network drive?

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

jamesQXZFX — Tue, 24 May 2022 15:08:08 GMT

Hi,
I can't see the xrefs at all. I used to be able to, so it shouldn't be the
drawing location. all drawings files are in our dropbox folder.
pic 1 shows what i see in the reference manager
[image: image.png]
Pic 2 shows what i see in the reference manager when i click on an xref
[image: image.png]
thanks

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

pendean — Tue, 24 May 2022 17:40:22 GMT

No image attached: you have to come to the website to post them.

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

jamesQXZFX — Wed, 25 May 2022 12:24:06 GMT

pics attached.

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

shannon — Tue, 07 Jun 2022 14:54:07 GMT

We are having the same issue on AutoCAD LT 2023 for Mac .....running on brand new iMac 24's (purchased May 2022). Is there a solution for this?

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

jamesQXZFX — Tue, 07 Jun 2022 14:58:43 GMT

I haven't seen anything yet.

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

pendean — Tue, 07 Jun 2022 15:20:47 GMT

@Anonymous @jamesQXZFX start a support ticket through your subscription portal as explained here https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options#:~:text=To%20contact%20support%3A,to%20access%20help%20and%20support.

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

maxim_k — Tue, 07 Jun 2022 17:25:11 GMT

Hi @jamesQXZFX , @shannon

I think this issue could be a bug in AutoCAD LT 2023 for Mac.

Have you tried to Reset AutoCAD?

Does resetting helps to "refresh" Reference Manager palette.

BTW, have you installed the latest 2023.0.1 Hotfix?

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

jamesQXZFX — Wed, 08 Jun 2022 11:46:48 GMT

Yes the hotfix is installed thanks.

Resetting AutoCAD has worked.

Thank you.

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

jamesQXZFX — Wed, 08 Jun 2022 11:48:54 GMT

I've just Reset AutoCAD and this has worked for me.

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

shannon — Wed, 08 Jun 2022 19:10:09 GMT

We have installed the Hotfix and it seems to be working.

Thanks for all the help!

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

slusherkGTMBV — Tue, 14 Jun 2022 18:20:49 GMT

Hi, I am having the same issues...nothing changed after a reset.

Can I not download the hotfix if I am using it during a trail period? I can't seem to be able to download and I cannot really use it if I cannot access/use xrefs. Thanks

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

pendean — Tue, 14 Jun 2022 20:23:03 GMT

trial users do not have access to updates: not sure why, but that's how it is sadly.

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

slusherkGTMBV — Tue, 14 Jun 2022 20:37:39 GMT

Thanks for the reply. They should change that

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

pendean — Wed, 15 Jun 2022 12:38:31 GMT

@slusherkGTMBV wrote:

Thanks for the reply. They should change that

You can do so anytime yourself right here where they look for user feedback https://www.autodesk.com/company/contact-us/product-feedback

HTH

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

slusherkGTMBV — Wed, 15 Jun 2022 16:11:48 GMT

Thanks you very much. I will do that

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

wei503 — Sat, 18 Jun 2022 07:37:52 GMT

Can you please try the refresh button on the palette?

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

brett.bendele — Mon, 05 Sep 2022 21:40:50 GMT

I'm having the same issue and actually today the entire XREF manager tab is gone.

Anyone ever seen this happen ?

Re: AUTOCAD LT 2023 ON MAC - XREF MANAGER

brett.bendele — Mon, 05 Sep 2022 21:42:22 GMT

and it is not "undocked" floating somewhere.